Information Technology Support Specialist (Pittsburgh)

Duration : 3 month contract to hire (conversion based on performance)

Location : 15213 Pittsburgh, PA - 5x / week onsite

Pay Range : $20-23 / hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.

Requirements :

• Associates Degree OR Bachelors Degree and
• Minimum 4 year professional IT Support Experience
• Phone support experience
• Experience remoting into devices to fix issues
• Previous IT Support experience MUST INCLUDE both HARDWARE and SOFTWARE support

Day to Day :

Insight Global is seeking IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user related IT problems and ensure a resolution.