Special Collections Assistant

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Corporate Services / Other

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$45,400.00 - $74,900.00

Target Openings

What Is the Opportunity?

Position will provide administrative services to the Special Collections Unit in Travelers Residual Markets by performing a variety of tasks in support of day-to-day operations and litigation efforts. Tasks will primarily support the process of collecting unpaid workers' compensation premiums. Incumbent will work closely with Collection Analysts in facilitating the collections process. Role requires good organizational skills, excellent computer and communication skills as well as the ability to independently plan and to accurately perform multiple tasks. What Will You Do?

• Prepare Workers' Compensation uncollected files for litigation by providing documents to attorneys, including statements of account.
• Manage the "complaint" process by comparing information, proofreading complaints, and preparing affidavits.
• Enter litigation notes and alerts into Special Collections systems.
• Retrieve daily tasks, enter comments, and provide litigation status updates using the Residual Markets Division workstation.
• Coordinate with collection vendors to provide required documents and information.
• Provide reporting and trending statistics.
• Serve as assigned Notary Public.
• Perform other administrative duties as assigned.

What Will Our Ideal Candidate Have?

What is a Must Have?

What Is in It for You?

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

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