Program Administrator - Protective Services

Salary : $7,035.00 - $10,553.00 MonthlyLocation : Pueblo, COJob Type : Full TimeJob Number : 02258Department : Protective ServicesOpening Date : 04 / 23 / 2025Closing Date : 5 / 4 / 2025 11 : 59 PM MountainFLSA : ExemptBargaining Unit : N / A Position Summary Management level work planning, directing, supervising, administering and coordinating service delivery consistent with federal, state and county program rules. Oversees the assignment and work for major program areas of County Department of Human Services. What You Will Do Exercises direct, first-level supervision and indirect supervision of positions, employees, operations and activities. Includes coordinating staff training, assigning and reviewing work, participating in the interview and selection process, making recommendations impacting pay, status and disciplinary action, evaluating performance independently or in conjunction with a higher level supervisor / manager and approving time off and approving staff timesheets. Plans, directs, administers, analyzes and coordinates major programs within a Service Area of the Department of Human Services. Provides direction, monitoring and supervision of staff to complete program functions and continuous communication with the director on program and / or policy issues or areas of need.Maintains compliance of federal, state and local laws, rules and regulations pertaining to Human Services.Coordinates quality control efforts to assure that program integrity is maintained.Prepares reports, statistics, performance improvement or corrective action plans in response to audits and program compliance issues.Coordinates quality control efforts related to program areas.Ensures staff is appropriately informed of rule / policy changes and programmatic objectives both verbally and in writing.Leads the development and implementation of division policies, procedures and staffing plans.Develops performance standards; oversees performance management including recognition, coaching, conflict resolution, mediation and disciplinary actions; fosters a positive and strength-based work environment for employees, clients and program partners.Coordinates available staff for on-going work and accommodating special project needs.Delegates daily work flow issued to subordinate staff. Reorganizes staff through changes in structure as program emphasis change.Develops and manages the division budget, review and approve expenditures. Monitors and negotiates annual agreements with contractors. Serves as a member of the Human Services management team; review and resolve internal issues; develop and implement strategic direction for the services and programs with other County departments and divisions, state agencies and collateral community agencies; meet regularly with community members to develop and coordinate assistance services.Assures responsive and timely attention to customer service needs, complaints and / or grievances and takes positive action to address system or communication improvements as identified.Provides regular, supervisory meetings, case consultation and problem resolution for employees.Interviews, hires, trains, supervise and evaluate Unit Supervisors through individual meetings, management team meetings and annual performance staff / division meetings. Develops training for personnel through the use of staff meetings, conferences and group meetings. Represents the Department and Pueblo County through participation in various local and state boards, commissions and committees related to program activities and responsibilities; attends and participates in state meetings.Manages a division of professional and paraprofessionals to provide services to multi-problem families involving highly emotional issuesExpert knowledge of the provisions of Child Welfare services and public programs to provide services to strengthen the ability of families to protect and care for their children, to minimize harm to children and youth and to ensure the safety and well-being and permanency planning for children and familiesAbility to manage complex issues with diverse clientele including issues of child fatality and serious bodily injury or neglectMeets inflexible deadlines for state reports, audits, complaints and child fatality reportInterprets programs to interested groups and the general public; relates the programs to other community activities and participates in the development of resources in the community; responds to community requests for information; develops and coordinates community outreach efforts of the service area; collaborates with community partners to obtain the best results for clientsInvolved in the development of community needs assessments; researching new and different programs, service delivery techniques and funding resources; in the development of plans to meet future needs of the community and / or developing strategies for the implementation of procedural technological changesKnowledgeable in legal terminology, court procedures and processesReceives certification of successful completion of the Colorado Department of Human Services (CDHS) New Worker and New Supervisor training as offered by the Child Welfare Training Academy and receives in-service training per year in areas relevant to Child Welfare Services. What You HaveEDUCATION : Bachelor's Degree from an accredited four-year college or university in Social Work, Psychology, Behavioral Sciences or Human Services requiredMaster's Degree from an accredited four-year college or university in Behavioral Sciences or Social Work preferredEXPERIENCE : Minimum of five years experience in human service program supervision and management requiredLICENSES / CERTIFICATIONS : Valid driver's license at the time of application and a valid Colorado driver's license at time of hire required

• Must successfully pass background check What Pueblo County Offers
• Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees
• Generous Vacation and Sick Leave Accrual
• Remote & Hybrid working opportunities
• County Retirement Program
• Autonomy to grow and find your career path with supportive leadership
• Truly inclusive and diverse environment
• Fitness Center (Historic Pueblo Courthouse Building)
• 4-week Paid Parental Leave BenefitEMPLOYEE BENEFITS SUMMARY2025HOLIDAYSNew Year's Day - January 1stMartin Luther King, Jr. Day - January 20thPresidents' Day - February 17th Memorial Day - May 26thEmployee Appreciation Day Picnic - June 4thJuneteenth Day - June 19thIndependence Day - July 4thDay before Labor Day - August 29th (Early Release at 12 : 00pm)Labor Day -September 1stFrancis Xavier Cabrini Day - October 6thColumbus Day / Indigenous Peoples' Day - October 13thHalloween - October 31st (Early Release at 3 : 00pm)
• Veteran's Day - November 11th
• Day before Thanksgiving - November 26th (Early Release at 12 : 00pm)
• Thanksgiving Day - November 27th
• Day after Thanksgiving - November 28th
• Christmas Eve Day - December 24th
• Christmas Day - December 25thDay before New Year's Day - December 31st (Early Release at 12 : 00pm)One (1) Personal Day
• One (1) Commission Appreciation Day
• Regular Part-Time Employees who are scheduled to work on a 2025 Holiday will receive Holiday Pay for two (2) of the Holidays of their choice (marked with the single asterisk
• above) as approved by their Elected Official or Department DirectorWhen a holiday falls on a Saturday, Friday will be celebrated as the County holidayWhen a holiday falls on a Sunday, Monday will be celebrated as the County holidayPersonal Day
• Paid day off chosen by the employee and approved by their Elected Official or Department DirectorCommissioner Appreciation Day
• Paid day off chosen by the employee and approved by their Elected Office or Department DirectorElected Officials and Department Directors may vary these holidays based on the needs of their offices / departments. Early releases are at the discretion of the Elected Official or Department Director and may vary based on the operational needs of their offices / departments.All time off work taken by County employees for the days designated as Early Release shall be considered holiday time off for purposes "worked time" in determining Overtime in accordance with the Fair Labor Standards Act (FLSA).If an employee is absent the day preceding or following the holiday without prior approval, the employee will not be paid for the holiday
• The above 2025 Holiday Schedule resolution number 24-215 was approved by the Board of County Commissioners on October 15th, 2024
• DEPARTMENTS SCHEDULED TO WORK ON HOLIDAYSDue to operational requirements, some employees will be required to work on holidays. The employee must take the holiday by the end of the month following the holiday at a date approved by their Elected Official or Department DirectorSICK LEAVERegular full-time employees accrue eight (8) hours per month with a maximum accrual of 960 hours.VACATION LEAVEUpon initial date of hire : earn eight (8) hours per month with a maximum accrual of 144 hours.After 5 years : earn twelve (12) hours per month with a maximum accrual of 216 hours.Ater 10 years : earn sixteen (16) hours per month with a maximum accrual of 288 hours.RETIREMENTAll Regular Full-Time employees and Elected Officials are required to participate in the County Retirement Plan upon completion of one (1) month of continuous employment. A pre-tax deduction of 8.25% will be deducted from the employee's monthly pay.EMPLOYER MEDICAL CONTRIBUTIONPueblo County's contribution toward the purchase of your benefit options on a tiered approach and based on which medical plan you elect. If Benefit Selections : Are greater than the employer contribution dollar amount, the difference is deducted from paycheckAre equal to the employer contribution dollar amount, there is no effect on payAre less the employer contribution dollar amount, additional pay or cash back is not optional~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~MEDICAL INSURANCE - ANTHEM BLUE CROSS / BLUE SHIELD (optional) HIGH DEDUCTIBLE HEALTH PLANEmployee Only Employee + 1 FamilyPlan Cost $747.00 $1,401.00 $1,933.00Employer Contribution $776.00 $1,286.00 $1,742.00Employee Contribution -$29.00 $115.00 $191.00 LOW HMOEmployee Only Employee + 1 FamilyPlan Cost $943.00 $1,818.00 $2,514.00Employer Contribution $786.00 $1,311.00 $1,776.00Employee Contribution $157.00 $507.00 $738.00 HMO / DedEmployee Only Employee + 1 FamilyPlan Cost $907.00 $1,749.00 $2,417.00Employer Contribution $783.00 $1,307.00 $1,770.00Employee Contribution $123.00 $442.00 $647.00 PPOEmployee Only Employee + 1 FamilyPlan Cost $807.00 $1,556.00 $2,135.00Employer Contribution $778.00 $1,296.00 $1,753.00Employee Contribution $29.00 $260.00 $382.00DENTAL INSURANCE - AMERITAS (optional)Employee Only Employee + 1 FamilyPlan Cost $27.00 $60.00 $91.00Employer Contribution $7.00 $17.00 $25.00Employee Contribution $20.00 $43.00 $66.00VISION INSURANCE - ANTHEM BLUE CROSS / BLUE SHIELD (optional)Employee Only Employee + 1 FamilyPlan Cost $6.00 $12.00 $19.00Employer Contribution $0.00 $0.00 $0.00Employee Contribution $6.00 $12.00 $19.00Note : There is no Employer Contribution to Vision InsuranceLONG TERM DISABILITY - THE STANDARD (required)Coverage pays 60% of your wages up to $4,800 with a 90-day waiting period.Your monthly cost = (monthly pay) / 100 x 0.410 BASIC LIFE AND AD&D BENEFIT (required)Employees are required to purchase the basic option for $3.10, however, they may elect to purchase additional coverage.FLEXIBLE SPENDING ACCOUNT (optional)This benefit allows you to pay for certain expenses (medical and / or dependent care needs) with "pre-tax" dollars. You specify the dollar amount you would like deducted from your monthly paycheck (minimum of $25), then when you incur an eligible expense, you pay it. Then you submit a claim form and original receipt for reimbursement.Note : According to IRS rules, any funds left in your FSA account(s) at the end of the year cannot be returned to you. They are considered "use or lose" funds. ADDITIONAL INSURANCES / BENEFITS (optional)Optional Life InsuranceSpouse / Dependent Life InsuranceOther Self-Funded Retirement Plans
• These are post-tax benefits.
• For hiring related questions, please contact WPC - Workplace Policy & Compliance; HR Staffing at : For benefits related questions, please contact TPS - Talent & People Services; HR Benefits at : 01

Do you have a Bachelor's degree from an accredited four-year college or university in Social Work, Psychology, Behavioral Sciences or Human Services?

Yes No

Do you have a Masters degree from an accredited four-year college or university in Behavioral Sciences or Social Work?

Yes No

Do you have a minimum of five years experience in human service program supervision and management?

Yes No

Do you OR will you have a valid Colorado Driver's License at time of hire?

Yes No

Required Question