Founding Customer Success Manager

Company Description

Tempai is the real-time AI Copilot for high-stakes sales.

Built by Offline Studio and backed by Offline Ventures.

Role Description

This is a full-time remote role for a Founding Customer Success Manager. The Founding Customer Success Manager will be responsible for managing customer relationships, ensuring customer satisfaction and retention, and building strong relationships with clients. Daily tasks will include conducting regular check-ins with customers, addressing their needs, and providing exceptional customer service. The role also involves using analytical skills to gain insights into customer behavior and improving overall customer experience.

Qualifications

• Strong Customer Satisfaction and Customer Service skills
• Proficiency in Analytical Skills and Customer Retention strategies
• Excellent Relationship Building skills
• Effective communication and interpersonal skills
• Ability to work independently and in a remote environment
• Experience with CRM software and customer success tools
• Bachelor's degree in Business, Marketing, Communications, or related field