Who we are
Vayu Health is an equity-focused non-profit healthcare company in California launching a completely different care model for low-income people living with uncontrolled chronic conditions (starting with people with diabetes) who also have high social and behavioral needs (whole person care), and we are looking for like-minded people passionate about equity, person-centered care, and reducing barriers to accessing high-caliber care.
We believe that a major shift is needed in the way we care.
We are and believe in :
- Acting with passion and creativity
- Leading with integrity
- Committing to being better
- Achieving strength through teams
- Inclusivity, where all individuals should be treated with grace and dignity
The Opportunity
As we expand and transform the primary care experience, we are looking for a primarily virtual Certified Diabetes Care and Education Specialist to join a proactive, multidisciplinary, technology and data-focused team directed toward innovating, developing, and improving programs. This includes human-centered pathways, protocols, processes, metrics, materials, and policies to support and educate medicaid patients (18 to 64 years of age) living with uncontrolled Type 1 and Type 2 diabetes. This role will support and develop multi-disciplinary teams, as well as provide guidance to complex high-risk members. The Certified Diabetes Care and Education Specialist will have a direct impact on many patients' lives in a meaningful way.
This role requires an energetic, innovative, quick learner who adapts easily to new situations, appreciates challenges, and has a passion to educate, support, and promote self-management of diabetes. You will be a self-motivated and deeply caring individual who enjoys connecting with people, and you identify as a natural teacher, collaborator, innovator, and supporter. You possess a strong ability to connect with people, along with empathetic and altruistic qualities, and are deeply motivated to help develop programs that assist patients in reaching their self-identified health and wellness goals. You demonstrate good judgment, flexibility, creativity, and a problem-solving mindset. In collaboration with the Vayu Health clinical team, you will enhance the level of support available, foster therapeutic relationships, maintain cultural competency, and support a group of patients by building and maintaining trusting relationships.
Specific Responsibilities
Co-manage a panel of 50-100 patients living with diabetes and potentially other chronic conditions, with a combined remote and primary care-based team membersServe as a consistent team member for the patient panel, which entails serving as the primary point of contact for patients and facilitating connections within the community and with other team members.Utilize teaching techniques that are sensitive to the cultural and learning preferences of the person with diabetes to : teach diabetes self-management skills, coach on glucose testing, support continuous glucose monitoring (CGM), perform general medication titration and dosing by protocol, deliver diabetes specific training (i.e. carb counting, hypoglycemia, diabetes ketoacidosis), partner with provider on insulin delivery, and other critical skills.Complete comprehensive assessments for each patient to develop an individualized care plan based on the patient's identified needs and goals.Collect data and report metrics related to the Diabetes Program.Participate in design thinking, problem-solving, creating, and implementing new process and procedures.Actively participate in virtual daily team huddles and largely virtual weekly case conferences to collaborate, advocate, and confer on patient health needs to develop and improve person-centered action plans.Actively participate as a subject matter expert and collaborator of the Diabetes Program.Engage in target setting for the new clinical initiatives and managing those targets, including decreasing unnecessary hospitalizations, emergency room visits, and unnecessary specialty referrals, and participate in the quality improvement process to effect change.Apply systems practice and population health management to support achievement of the Quadruple Aim (reduced costs, better outcomes, improved experience, and improved work life for healthcare providers)Demonstrate organization and flexibility in patient care assignments to adequately perform the job functions and satisfy the needs of the patients.Act as a mentor and trainer for other members of the team as assignedPerform other duties as assignedEducation and Licenses Required :
Qualifications :Required :
Bachelor's or Master's degree in Nutrition, Dietetics, or a related field.
Current Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) credential.Certified Diabetes Care and Education Specialist National Certification required.Minimum of 3 years of experience working with members with Type 1 and Type 2 diabetes.Excellent communication and interpersonal skills.Proficient in using telehealth technologies and electronic health records.Strong organizational skills and the ability to manage a remote caseload effectively.Knowledge of current diabetes management practices and nutritional guidelines.Experience partnering with providers on starting insulin, the monitoring required for dose adjustments, and safety needs per protocol.Experience with continuous glucose monitoring systemsMust reside in the state of CaliforniaWillingness to travel for in-person meetings approximately every three monthsPreferred :Bilingual in English and Spanish preferred.
Experience in virtual / remote healthcare delivery.Experience working with Diabetes technology and devicesExperience with remote monitoringExperience with collecting data, design, and quality improvementExperience with leading Diabetes clinical training and educationSuccessful candidates will have :
An innovative mindsetComfortable with ambiguityExcel at empathy and human interactionsOutstanding record of maintaining professional relationships and a positive attitudeAlignment with the mission, vision, and values of VayuA desire to improve the health of individuals and whole communitiesProven problem-solving and decision-making skills; anticipates consequences of actions and potential problems; ability to enact change and improvements quicklyExcited to wear many hats within a small startup environmentAbility to develop and promote creativityAbility to make decisions independentlyAble to work with a team collaborativelyFlexible and adaptable to changeFlexible and positive attitude, radiating positive energy, and assuming good intentions.Excited about how technology can support the work and help drive toward new, better careRespects and has a passion for working with the underserved Medicaid population.Highly organized, strong attention to detail, follow-upCommitment to continuous learning to stay up to date on best practicesWe offer competitive salaries and benefits consistent with experience.