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Transportation Driver

Transportation Driver

Milestone Services LLCLouisville, KY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description

The Transportation Driver will have an integral role in the day-to-day operations of transportation services for Milestones Services, LLC including but not limited to safe client transport, overall client safety, client transportation coordination and vehicle maintenance.

Reporting Relationship

  • Director, Community Based Services

Direct Report Relationships

  • Transportation Drivers
  • Responsibilities / Activities

    Transportation Responsibilities

  • Oversee day-to-day client issues related to transportation including but not limited to transporting clients, developing route schedule, scheduling transportation through federated and other transportation providers, ensuring client safety, and vehicle maintenance.
  • Provide safe transportation services to clients
  • Ensures overall client health, safety and welfare of client (including but not limited ensuring safety, understanding client individual needs)
  • Ensures appropriate documentation of transportation services provides
  • Ensures accurate and appropriate billing of transportation services
  • Communicates with clients, client team members, transportation broker and other key internal and external stakeholders
  • Obeys all Ensures transportation compliance including but not limited to securing demographic information and other policy or regulation required documentation
  • Participate in the development and improvement of new and existing transportation programs
  • Participate in transportation safety training for clients
  • Participate in transportation safety training and continuing education for employees
  • Ensures that all forms, incident reports, incident investigations and all services are complete, accurate and submitted in a timely manner.
  • Communicates with and provides information to clients, supervisor(s), guardians and other key stakeholders when needed.
  • Ensures all vehicles are routinely maintained to ensure safety
  • Ensures all vehicles are certified according to state and federal laws and regulations.
  • Ensures vehicle accountability by checking vehicles in and out and that drivers and passengers are following safety requirements
  • Ensures transportation certification and regulatory compliance
  • Comply with all federal and state regulations regarding driving and vehicle maintenance.
  • Monitor transportation schedules and plan and follow routes, ensuring timely arrivals and departures for passengers
  • Maintain accurate records of mileage, fuel consumption, and vehicle inspections, and report any accidents or incidents that occur while driving.
  • Make quick decisions in emergency situations, including inclement weather, traffic delays, or mechanical failures.
  • Adhere to safety regulations at all times, including wearing required safety equipment, following traffic signals and speed limits, and avoiding distractions while driving.
  • Maintain a professional demeanor and appearance at all times
  • Assist passengers with boarding and exiting the vehicle
  • Meet individual client needs
  • Ability to engage in client de-escalation techniques and mediation based on client individual needs
  • Be reliable, punctual, and able to work independently, while still following company policies and procedures.
  • Maintains forms, documents, training materials, etc.
  • Maintains files and documents in an organized format.
  • Other duties as assigned
  • Required Knowledge and Demonstration of :

  • Ability to engage in safe driving practices
  • Ability to make quick decisions to ensure passenger and driver safety
  • Organization and operational efficiency.
  • Knowledge of state and federal regulations.
  • Knowledge of company policies and procedures.
  • Ability to conduct scheduling and email.
  • Basic Microsoft Office skills including Word, Excel, Access, Publisher and Power Point
  • Organizational techniques.
  • Excellent written and verbal communication techniques.
  • Effective teamwork techniques.
  • Analytical reasoning techniques.
  • Effective problem-solving and decision-making techniques.
  • Effective time management techniques.
  • Extreme flexibility to meet the needs of clients
  • Self-direction and initiative.
  • Required Skills / Abilities

  • Ability to effectively manage time
  • Ability to work very independently and with minimal direction
  • Excellent written and verbal communication skills
  • Ability to demonstrate effective interpersonal relations
  • Ability to effectively communicate orally and in writing
  • Ability to plan and organize work
  • Ability to understand and implement policies and procedures
  • Excellent customer service skills
  • Ability to identify problems and determine effective solutions
  • Ability to work independently and in cooperation with others
  • Physical and Mental Demands :

  • Good physical and mental health.
  • Mental fortitude and stability to handle stress.
  • Physical and mental ability to drive a vehicle for extended period of time
  • Qualifications / Education

  • High School Diploma or GED
  • Must have a valid driver’s license
  • Clean driving record with no moving violations in the last five years
  • Has a social security number or valid work permit.
  • Proper Vehicle Insurance Coverage.
  • Training / Experience :

  • Has a minimum of one-year experience working with individuals with developmental disabilities.
  • 6-10am and / or 2-6pm

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