Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAarons • Erie, PA, US
No longer accepting applications
Customer Accounts Advisor

Customer Accounts Advisor

Aarons • Erie, PA, US
3 days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $12.75 to $13.50 per hour

  • . This position is also eligible for incentive pay based on performance.

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron's Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aaron's Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Account Advisor • Erie, PA, US

    Related jobs
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Erie, PA, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 16 days ago • Promoted
    Online Jobs - Earn Up to $1,500 a Month

    Online Jobs - Earn Up to $1,500 a Month

    Free Cash by Almedia • Meadville, PA, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show more
    Last updated: 8 days ago • Promoted
    Flexible Work From Home - Supplement Your Income

    Flexible Work From Home - Supplement Your Income

    Finance Buzz • North East, Pennsylvania, US
    Remote
    Temporary
    We’re seeking reliable and motivated individuals who want to earn extra income from home.This flexible position allows you to set your own hours and work around your existing commitments.Find out m...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Circle K • Erie, PA, US
    Full-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show more
    Last updated: 30+ days ago • Promoted
    Financial Advisor

    Financial Advisor

    HBKS Wealth Advisors • Erie, PA, United States
    Full-time
    HBKS Wealth Advisors (HBKS), an independent personal financial planning and wealth management firm with offices in four states, 14 locations, and approximately $6 billion in assets under management...Show more
    Last updated: 19 days ago • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Dynata • Meadville, PA, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show more
    Last updated: 25 days ago • Promoted
    Collections Coordinator

    Collections Coordinator

    Widget Financial • Erie, PA, United States
    Full-time
    The responsibilities of the Collections Coordinator include performance of necessary assignments in support of the collection of past due accounts including handling calls, educating members on acc...Show more
    Last updated: 14 days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Erie, Pennsylvania, US
    Full-time
    Customer Accounts Advisor The salary range for this role is $12.This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our custo...Show more
    Last updated: 30+ days ago • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion Edge • Meadville, PA, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show more
    Last updated: 25 days ago • Promoted
    US Experienced Financial Advisor

    US Experienced Financial Advisor

    Edward Jones • Erie, PA, United States
    Full-time
    We're bullish about your future here.Your experience is valuable to us - and we know you have options.But we offer something the competition simply can't : our unique branch-team business model.One ...Show more
    Last updated: 19 days ago • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Erie, Pennsylvania
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 24 days ago • Promoted
    Cash Application & Collections Analyst

    Cash Application & Collections Analyst

    Pennsylvania Staffing • Erie, PA, US
    Permanent
    Process and reconcile account receivables and remittances.Monitor accounts receivable metrics, ensuring receivables are correctly processed in a timely manner. Assist in any collection efforts to en...Show more
    Last updated: 1 day ago • Promoted
    Associate Financial Advisor

    Associate Financial Advisor

    Northwest Bank • Meadville, PA, United States
    Full-time
    The Associate Financial Advisor is responsible for the development of new business and retention of existing relationships while creating and maintaining relationships with centers of influence and...Show more
    Last updated: 27 days ago • Promoted
    Commercial Lines Account Manager - Construction, Contractors (Fully Remote Opportunity)

    Commercial Lines Account Manager - Construction, Contractors (Fully Remote Opportunity)

    Insurance Office of America • Erie, PA, US
    Full-time
    Title : Account Manager - Commercial Lines.Eastern or Central Time Zone candidates).General, Construction, Contractors .Please note : If this position is posted as either fully remote and / or hybrid, ...Show more
    Last updated: 6 days ago
    Customer Insights Contributor

    Customer Insights Contributor

    Reel Edge • Cambridge Springs, PA, US
    Full-time +1
    We are a gambling technology company looking for individuals to join our focus group on an.You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued.This is...Show more
    Last updated: 5 days ago • Promoted
    Investment Advisor I - PNC Private Bank

    Investment Advisor I - PNC Private Bank

    PNC Financial Services Group • Erie, PA, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 15 days ago • Promoted
    Homebased Travel Advisor

    Homebased Travel Advisor

    Affinity Travels • Erie, Pennsylvania, United States
    Part-time
    Quick Apply
    Are you the go-to person for vacation tips, flight hacks, and dreamy getaways? Turn your passion for travel into a rewarding career as a. Home-Based Travel Advisor from the US or Latinamerica.You wi...Show more
    Last updated: 13 days ago
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • Erie, Pennsylvania
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted