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Assistant Manager-Clinical Operations-Emergency Department

Assistant Manager-Clinical Operations-Emergency Department

Indiana University HealthIndianapolis, IN, US
17 days ago
Job type
  • Full-time
Job description

Job Description

Job Title : Assistant Manager - Clinical Operations - Emergency Department

Location : Methodist Hospital, IU Health, Level 1 Trauma Emergency Department

Schedule : Night Shift, Supportive of 1800-0600 hours; ideally 4, 10-hour shifts from 1400-0000, with flexibility for evening and night hours to partner with direct reports

About IU Health :

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the nation's healthiest states.

Position Overview :

The Assistant Manager of Clinical Operations combines clinical experience and contemporary leadership practices with the IU Health Way to achieve excellent clinical outcomes. This role partners with the unit Manager to develop and implement action plans focused on quality and safety improvements, care affordability, and delivering exceptional patient and staff experiences. The incumbent leads the execution of these plans and analyzes their effectiveness. As a member of the interprofessional team, the Assistant Manager collaborates with the Manager to foster an environment where staff are empowered to achieve excellence in patient care and organizational outcomes. The role also supports advancing nursing practice by advocating for evidence-based practices and upholding professional nursing standards. This position supports the 24 / 7 operation of a busy, diverse Level 1 Trauma Emergency Department, including weekends and holidays.

Key Responsibilities :

  • Partner with the unit Manager to develop and execute action plans for quality, safety, and patient experience improvements.
  • Lead the implementation and evaluation of these plans, adjusting strategies as needed.
  • Support a positive, patient-centered, and team-oriented environment.
  • Mentor and empower staff, fostering professional development and evidence-based practice.
  • Assist in operational needs, staffing, and resource management to ensure high-quality care delivery.
  • Promote a culture of continuous improvement, safety, and staff engagement.
  • Analyze clinical data and performance metrics to inform decision-making.
  • Support onboarding, training, and ongoing staff education initiatives.

Qualifications :

  • Bachelor's Degree in Nursing (BSN) required; leadership experience, such as charge nurse or shift coordinator, preferred.
  • Minimum of some leadership experience, especially in night or mid-shift roles.
  • Experience working in fast-paced, academic, or trauma environments preferred.
  • Current and active RN license in Indiana or NLC license required.
  • Basic Life Support (BLS) certification through the American Heart Association (AHA).
  • Additional advanced life support certifications may be required per department policies.
  • Demonstrated leadership, communication, and critical thinking skills.
  • Ability to work independently and lead a team effectively.

    • 12-18 Month Leader Development Goals :

  • Grow as a confident and capable leader.
  • Navigate department culture and drive continuous improvements.
  • Enhance skills in staff engagement, operational management, and clinical excellence.

    • Why Join Us :

    As Indiana's largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer :

  • 401(K) retirement savings with employer match
  • Tuition reimbursement
  • Student loan forgiveness - a government program that may allow qualifying participants to have their remaining student loan balance forgiven after a set period and specific qualifications are met
  • Employee Assistance Program - free counseling services
  • Healthy Results wellness program with incentives that contribute to your paycheck

    • If you'd like to learn more about our benefits, please visit : IU Health Benefits

    About Us

  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

    • About the Team

    Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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