Service Desk Technician (Intermediate-Level)

Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always".

We are ISO 9001 : 2015, ISO 20000-1 : 2018, ISO 27001 : 2022 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White Sands Missile Range, NM.

• Must be a US Citizen
• Must have an active DoD Top Secret Clearance
• Non-remote (relocation incentive available)

The Service Desk Technician will interact directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in White Sands Missile Range, NM. You will be a part of a diverse team supporting a globally distributed information systems, responsible for the analysis, administration, voice, video, and data communications networks.

Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.

Job Responsibilities :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

Preferred :

Additional Information

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA / M / F / D / V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.