Assistant General Manager

Assistant General Manager

The Assistant General Manager reports directly to the General Manager. The AGM assists the GM in the achievement of the people, financial, and operational goals of the restaurant.

Essential Functions

• Assists GM in achieving restaurant's staffing and development goals
• Assists GM in monitoring / improving employee morale
• Personally coaches staff
• Ensures safety is everyone's top priority
• Ensures compliance with all applicable laws
• Assists GM in achieving sales and profits to plan
• Displays urgency to correct daily financial control deficiencies
• Strives to drive year-upon-year growth in sales and profits
• Delivers / improves delivery of QSC to franchise operational standards
• Raises the bar in operational execution
• Ensures facilities are maintained to franchise standard on a daily basis
• Displays awareness of asset deficiencies and urgency to correct them
• Displays awareness and urgency to eliminate any potential for liability

Ensure consistent customer satisfaction :

Performs other duties as assigned.

Decision-Making :

Parameters for Success :

Competencies + Professional Job Profile :

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Qualifications :

Physical and / or Medical Requirements :