Microsoft Dynamics 365 CRM Functional Business Analyst

Required Skills :

• Participate in weekly Production deployment validation and deployment in Salesforce and MS Dynamics 365 environment.
• Install and upgrade packages as required in Salesforce and MS Dynamics 365 environment.
• Help with user maintenance activities.
• Analyze business requirements by collaborating with different teams, and studying systems flow, data usage, and work processes.
• Work with Release management team for cutovers representing Platform team.
• Help with any maintenance activities where Platform team is involved.
• Help with troubleshooting of any deployment issues under platform team's purview.
• Help with any automation requirement for deployment.
• Participate in any data migration activities for the D365 environments.