Patient Service Specialist

Patient Service Specialist

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Our benefits package supports your career growth and personal well-being :

Start Strong : Our mentorship and orientation programs ensure a successful transition

Ease the Burden : Our student debt benefit program helps alleviate the financial pressure of student debt

Recharge & Refresh : Generous PTO to maintain a healthy work-life balance

Your Health Matters : Comprehensive benefits packages

Invest in Your Future : Company matching 401(k) retirement plans

Advance your Career : We offer a tuition reimbursement program

Go Anywhere with Us : 1900 centers in 39 states, offering internal movement

Responsibilities

Greets patients with exceptional customer service to create a positive patient experience

Answers phones

Ability to multi-task in a high volume setting

Insurance verification and pre-authorization

Schedules patients appointments and checks them in at arrival

Collection of co-pays

Daily cash balancing and weekly banking deposits

Patient intake and data entry to ensure proper billing

Complete daily billing reports and work with central billing office (CBO)

Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience

Qualifications

Minimum Qualifications

HS diploma or GED is required

Customer service experience required

Preferred Experience

Knowledge of insurance verification preferred

Healthcare, medical, dental office administration preferred

Equal Opportunity Employer / including Disabled / Veterans