Benefits Advisor (Mid-Level) - Health & Wellness

Why USAA? At USAA, our mission is to empower our

members to achieve financial security through highly competitive

products, exceptional service and trusted advice. We seek to be the

#1 choice for the military community and their families. Embrace a

fulfilling career at USAA, where our core values – honesty,

integrity, loyalty and service – define how we treat each other and

our members. Be part of what truly makes us special and impactful.

The Opportunity As a dedicated Benefits Advisor (Mid-Level),

specializing in Health & Wellness, you will play a vital role

in supporting the well-being of our employees and their families.

You will be responsible for managing key benefits programs,

ensuring compliance, and promoting a culture of health and wellness

across USAA. We offer a flexible work environment that requires an

individual to be in the office 4 days per week. This position can

be based in one of the following locations : San Antonio, TX, Plano,

TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake,

VA or Tampa, FL. Relocation assistance is not available for this

position. What you'll do : Program and vendor management for the

vision and dental plans. Subject matter expert for the wellness and

fitness reimbursement programs. Oversee family building program.

Responsible for onsite events such as the 5k across all campuses as

well as the onsite biometric screenings. Coordinate efforts to

ensure HIPAA processes and controls meet standard to include

monitoring the HIPAA training audience to verify the appropriate

parties receive periodic training as well as work with compliance,

privacy and learning teams to ensure HIPAA training curriculum is

reviewed annually. Applies proficient knowledge to provide guidance

in the design, development, implementation, assessment and

administration of benefit plans, programs, and services. Supports

the daily management of programs, regulatory compliance, contract

compliance and contracted suppliers. Researches and analyzes

organizational trends, market data, and industry practices to

identify root causes and address benefit issues to resolve

efficient solutions. Assists with raised issues on benefit

programs. Ensures vendors and benefit programs are integration and

alignment with the Total Rewards philosophy. Assesses supplier

performance and contracts meet appropriate service levels to

employees and plan participants. Collaborates with the stakeholders

to evaluate and modify objectives for employee benefit programs.

Evaluates the efficiency and impact of changes for benefits

programs and initiatives. Ensures legal compliance of regulations

applying to assigned benefit programs and assesses the legal and

regulatory environment that may impact current and / or future

employee benefit offerings. Researches and analyzes changes and

improvements to programs to maintain compliance with federal

regulations. Assists with benefit projects and initiatives and

serves on cross functional teams. Coordinates with key team members

on the development and implementation of systems and processes

which support benefit projects and initiatives. Implements the

communication strategy around benefit plans, programs, and services

to include open enrollment changes, pricing, plan details, and the

various communication resources. Researches and analyzes measures

to ensure costs are minimized and efficiencies are realized and

analyzes financial impacts to programs to minimize financial

exposure. Ensures risks associated with business activities are

effectively identified, measured, monitored, and controlled in

accordance with risk and compliance policies and procedures. What

you have : Bachelor’s degree; OR 4 years of related experience (in

addition to the minimum years of experience required) may be

substituted in lieu of degree. 4 years of experience in employee

and retiree benefit plans, programs and services, to include health

& welfare (self & fully insured programs), retirement

benefits, experience in benefits supplier management, plan design,

requirements development, program implementation, strategic

communications, regulatory compliance, day-to-day administration

and operations. Experience leading and / or running

projects / programs. Working knowledge of data analysis tools and

techniques. Understanding of outsourced benefits administration and

how to provide oversight of outsourced functions and programs.

Experience with documenting processes and identifying required

controls; to include recommending and implementing solutions and

responding effectively to sensitive inquires and complaints.

Working knowledge of defined benefit and defined contribution

plans, deferred compensation and Health and Welfare plans.

Proficient knowledge of Microsoft Office tools to include Word,

Excel, and PowerPoint. Knowledge of federal laws, rules, and

regulations to include : ERISA, COBRA, HIPAA, ACA, FMLA.

Compensation range : The salary range for this position is :

$77,120.00 - $147,390.00. USAA does not provide visa sponsorship

for this role. Please do not apply for this role if at any time

(now or in the future) you will need immigration support (i.e.,

H-1B, TN, STEM OPT Training Plans, etc.). Compensation : USAA has an

effective process for assessing market data and establishing ranges

to ensure we remain competitive. You are paid within the salary

range based on your experience and market data of the position. The

actual salary for this role may vary by location. Employees may be

eligible for pay incentives based on overall corporate and

individual performance and at the discretion of the USAA Board of

Directors. The above description reflects the details considered

necessary to describe the principal functions of the job and should

not be construed as a detailed description of all the work

requirements that may be performed in the job. Benefits : At USAA

our employees enjoy best-in-class benefits to support their

physical, financial, and emotional wellness. These benefits include

comprehensive medical, dental and vision plans, 401(k), pension,

life insurance, parental benefits, adoption assistance, paid time

off program with paid holidays plus 16 paid volunteer hours, and

various wellness programs. Additionally, our career path planning

and continuing education assists employees with their professional

goals. For more details on our outstanding benefits, visit our

benefits page on USAAjobs.com. Applications for this position are

accepted on an ongoing basis, this posting will remain open until

the position is filled. Thus, interested candidates are encouraged

to apply the same day they view this posting. USAA is an Equal

Opportunity Employer. All qualified applicants will receive

consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender identity, national

origin, disability, or status as a protected veteran.