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Customer Supply Chain Manager
Customer Supply Chain ManagerStanley Black & Decker • New Britain, Pennsylvania, USA
Customer Supply Chain Manager

Customer Supply Chain Manager

Stanley Black & Decker • New Britain, Pennsylvania, USA
6 days ago
Job type
  • Full-time
Job description

Customer Supply Chain Manager -Hybrid

Valley City OH Towson MD or New Britain CT

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our top-notch team of more than 50000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT BLACKDECKER CRAFTSMAN STANLEY CUB CADET and HUSTLER.

The Job

The Customer Supply Chain Manager is responsible for managing the end-to-end supply chain process between Stanley Black & Decker and its Customers. This role focuses on optimizing order fulfillment inventory management and logistics to achieve stated fill rate on-time and operational efficiency objectives.

Key Responsibilities

  • Build and lead a high-performing diverse team across multiple locations by collaborating with cross-functional groups developing talent and fostering a culture of continuous improvement.
  • Own the Supply Chain relationship with the Customer in collaboration with Sales serving as the voice of the customer across Supply Chain.
  • Lead the end-to-end order process consistently achieving timely and accurate product delivery.
  • Analyze point-of-sale and inventory levels to forecast replenishment needs ensuring optimal in-stock rates and sufficient weeks of supply.
  • Lead cross-functional projects to enhance supply chain processes and customer experience.
  • Collaborate with sales operations and logistics teams to align supply chain strategies with business objectives.

The Person

  • Bachelors degree in Supply Chain Management Business Administration Logistics or related field.
  • 5 years of experience in supply chain management customer service or related roles with 3 years leading teams.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of ERP and planning systems (SAP Oracle JDA etc.).
  • Customer-focused mindset with a commitment to service excellence.
  • The Details :

    Youll receive a competitive salary and a great benefits plan including :

    Medical dental life vision disability 401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement.

    Discounts on Stanley Black & Decker tools and other partner programs.

    And More :

    We want our company to be a place youll want to be and stay. Being part of our team means youll get to :

    Grow : Be part of our global company with 20 brands to grow and develop your skills along multiple career paths.

    Learn : Have access to a wealth of learning resources including our digital learning portal.

    Belong : Experience an awesome place to work where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

    Give Back : Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices.

    This role is not eligible for visa sponsorship (H1B OPT / CPT TN etc).

    Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past we have so much further to go. Thats where you come in. Join us!

    This role is not eligible for visa sponsorship (H1B OPT / CPT TN etc).

    #LI-SB1

    #LI-Hybrid

    We Dont Just Build The World We Build Innovative Technology Too.

    Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

    Who We Are

    Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

    Benefits & Perks

    Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

    What Youll Also Get

    Career Opportunity : Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

    Learning & Development :

    Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

    Diverse & Inclusive Culture :

    We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

    Purpose-Driven Company :

    Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.

    EEO Statement :

    All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.

    If you require reasonable accommodation to complete an application or access our website please contact us at or at . Due to volume we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

    Know Your Rights : Workplace discrimination is illegal ()

    Required Experience :

    Manager

    Key Skills

    Inventory Control,Procurement,SAP,Supply Chain Experience,SAP Supply Chain Management,Production Planning,Supplier Management,ERP Systems,Materials Management,Logistics,Manufacturing,MRP

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Supply Chain Manager • New Britain, Pennsylvania, USA

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