Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Lafayette, CO, US
Associate Team Leader

Associate Team Leader

H&R Block • Lafayette, CO, US
24 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What Youll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Create a job alert for this search

    Associate Team Leader • Lafayette, CO, US

    Related jobs
    Associate Team Leader

    Associate Team Leader

    H&R Block • Littleton, CO, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 25 days ago • Promoted
    Shift Leader

    Shift Leader

    Jamba • Denver, CO, US
    Full-time
    Are you ready for a Whirl'd Class Job at Jamba? Then join our smoothie squad!.Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with a...Show more
    Last updated: 30+ days ago • Promoted
    Shift Lead

    Shift Lead

    Your Papa John's • Loveland, CO, USA
    Full-time
    Quick Apply
    At Papa John's, people are always our top priority.Our secret ingredient is YOU! Our employees are much like our toppings. They're all different, but come together to make the ultimate pizza! Will y...Show more
    Last updated: 30+ days ago
    Team Lead

    Team Lead

    Tempur Sealy • Denver, CO, United States
    Full-time
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    Tractor Supply • Denver, CO, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show more
    Last updated: 30+ days ago • Promoted
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Longmont, CO, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more
    Last updated: 30+ days ago
    Project Team Leader

    Project Team Leader

    Quest Global • Longmont, CO, US
    Full-time
    Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the co...Show more
    Last updated: 7 days ago • Promoted
    Steve & Kate's Senior Camp Team Leader

    Steve & Kate's Senior Camp Team Leader

    Colorado Staffing • Broomfield, CO, US
    Full-time
    Steve & Kate's Senior Camp Team Leader.Step into a role as Steve & Kate's Senior Camp Team Leader where you will lead and manage the Field Leadership Team for S&K Camps field operations.This role e...Show more
    Last updated: 6 days ago • Promoted
    Operations Leadership Development Associate (On-site)

    Operations Leadership Development Associate (On-site)

    Tolmar • Windsor, CO, United States
    Full-time
    Tolmar is a medium-sized, fully integrated pharmaceutical company producing long-acting injectables for treatments in urology, oncology, and endocrinology. Our operations teams ensure the effective ...Show more
    Last updated: 30+ days ago • Promoted
    Sterile Processing Tech Lead

    Sterile Processing Tech Lead

    UC Health • Loveland, CO, United States
    Full-time
    Location : UCHealth UCHlth Med Ctr of the Rockies, US : CO : Loveland.Department : MCR Sterile Process.Pay is dependent on applicant's relevant experience. Leads team members of an assigned area or functi...Show more
    Last updated: 17 days ago • Promoted
    Shift Lead

    Shift Lead

    Walgreens • Longmont, CO, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show more
    Last updated: 30+ days ago • Promoted
    Shift Leader

    Shift Leader

    Potbelly Corporate • Broomfield, CO, US
    Part-time
    Quick Apply
    Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a wa...Show more
    Last updated: 30+ days ago
    Team Lead

    Team Lead

    Topgolf • Thornton, CO, US
    Full-time
    Provide leadership and guidance to team members to achieve performance targets.Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to e...Show more
    Last updated: 30+ days ago • Promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Loveland, CO, US
    Full-time
    Position Purpose : Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a su...Show more
    Last updated: 30+ days ago • Promoted
    Shift Leader

    Shift Leader

    Pizza Hut • LONGMONT, CO, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show more
    Last updated: 30+ days ago
    Associate Team Leader

    Associate Team Leader

    Denver Staffing • Denver, CO, US
    Full-time +1
    H&R Block Associate Team Leader.At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communi...Show more
    Last updated: 22 days ago • Promoted
    Team Lead - Customer Relations

    Team Lead - Customer Relations

    Bass Pro Shops • Loveland, CO, US
    Full-time
    Join our dynamic team as we embark on a thrilling journey with the opening of our newest store!.Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction...Show more
    Last updated: 30+ days ago • Promoted
    Associate (SAPT)-Lane Bryant

    Associate (SAPT)-Lane Bryant

    KnitWell Group • Loveland, CO, US
    Full-time
    Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did.Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing.Our inclusive...Show more
    Last updated: 30+ days ago • Promoted