Senior Product Manager, Onboarding Experience

Senior Product Manager, Onboarding Experience

Product Management Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Manager, Onboarding Experience

Adyen seeks a high-impact Senior Product Manager to build best-in-class, effortless, and instantaneous onboarding experiences through our suite of API, Hosted, Embedded Components. This role will create seamless experiences to accelerate global payments and embedded financial product growth which requires holistic thinking about merchant and sub-merchant problems and cross-functional collaboration with Design, Engineering, Analytics, Legal, and Commercial teams to simplify complexity for our merchants and submerchants.

What You’ll Do :

• Product Strategy : Define product vision and strategy focused on maximizing overall onboarding funnel performance and eliminating onboarding friction. Deeply understand merchant / sub-merchant pain points, regulatory complexity, market opportunities, and competitive landscapes to identify and validate high-impact growth opportunities.
• Customer-Centric Development & Experimentation : Engage directly with all stakeholders to uncover hidden points of resistance and complexity. Leverage data to generate insights and guide product decisions that lead to designing, launching, analyzing A / B tests and experiments that drastically reduce cognitive load and create tangible, immediate value.
• Build vs Buy Evaluations : Assess when to build functionality in-house versus when to leverage third-party solutions through strategic partnerships. Make informed decisions that optimize for speed, cost, and long-term scalability.
• Cross-Functional Leadership : Collaborate closely with engineering, design, data, compliance / regulatory, and commercial teams to build and launch pilots / MVPs. Ensure clear communication and alignment across teams.
• Performance & Iteration : Define metrics and KPIs to gauge the success of newly launched products, and iterate rapidly based on feedback, usage data, and changing market dynamics.
• Regulatory & Compliance Navigation : Operate effectively within a highly regulated environment, serving as the bridge between product innovation and regulatory requirements. Partner intimately with compliance and legal counterparts to embed necessary controls into the onboarding flow while minimizing friction and maintaining operational speed.
• Stakeholder Management : Present product concepts, updates, and results to executive leadership and secure buy-in on product directions and investments.

Who You Are :

Compensation

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

No one only manages a search bar or a small feature. At Adyen, you’ll see each solution through the entire lifecycle, from conception to implementation to iteration. If you’re ready to think about the entire solution, then Adyen is right for you.

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