Customer Service Representative
As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism & optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's!
Job Description
Join our dynamic team as a Customer Service Representative at our St. Louis location! We're seeking enthusiastic individuals to provide exceptional service and create memorable experiences for our customers. As the face of our company, you'll play a crucial role in maintaining our reputation for excellence in the fast-paced world of pizza delivery.
- Greet customers warmly and take accurate orders in a friendly, efficient manner
- Maintain a clean and sanitized work environment for both team members and customers
- Prepare high-quality products consistently, adhering to company standards
- Utilize advanced equipment and technology to process orders and payments
- Manage time effectively and multitask in a competitive work environment
- Resolve customer concerns promptly and professionally
- Collaborate with team members to ensure smooth operations during busy periods
- Assist in inventory management and restocking as needed
- Operate various equipment within the store safely and efficiently
- Contribute to a positive and inclusive work atmosphere
Qualifications
Must be {AGE} years of age or olderStrong communication and interpersonal skillsBasic math proficiency for handling transactions and counting changePositive, upbeat attitude with a customer-first mindsetPhysical ability to stand, walk, and lift up to 25 poundsWillingness to learn and adapt to new processes and technologiesDetail-oriented with a focus on accuracy and qualityAbility to thrive in a fast-paced, high-energy environmentFlexible availability to work various shifts, including evenings and weekendsTeam player mentality with a goal-oriented approachPrevious customer service experience preferred, but not requiredHigh school diploma or equivalent (preferred)Benefits
Flexible hours
Competitive wages
Employee discount on all food items
Advancement opportunities
Paid Training
Offered Health, Dental & Vision Insurance after 60 days of employment
Voluntary accident coverage / Critical illness coverage
Flexible Spending Accounts
Ability to contribute to a 401(k)