Associate Clinical Director Ambulatory

Associate Clinical Director

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

The Associate Clinical Director (ACD) reports jointly to the Senior Clinical Director, Department of Medicine and the Director of Fiscal Operations, TMHG. The ACD provides clinical and operational leadership for the Medical Genetics (TMHG) Division, ensuring high-quality, efficient, and patient-centered care across Medical Genetics, Lipid Disorders, Pharmacogenetics, and Genomic Medicine clinical programs. This role oversees multidisciplinary clinical teams, drives operational alignment, improves access, and supports program development, quality, and regulatory compliance.

Key responsibilities include :

• Lead and support Genetic Counselors, APPs, RNs, and clinical administrative staff.
• Optimize clinical operations across Medical Genetics, Lipid Disorders, Pharmacogenetics, and Genomic Medicine clinical programs.
• Oversee triage workflows for specialty inquiries and specialty testing including genetic testing.
• Improve patient access, scheduling workflows, and clinic template design.
• Serve as operational liaison between clinical faculty and Division leadership.
• Lead Epic workflow improvements, decision-tree updates, and documentation efficiency.
• Partner with faculty to support program marketing, development and clinical growth.
• Maintain and update division website clinical content.
• Ensure compliance with regulatory and entity standards.
• Lead quality and clinical performance improvement efforts.
• Collaborate with Divisional and Departmental leadership, Physician Directors, and CPUP Clinical Leadership on staffing, finances, and workflow optimization.
• Participate in Divisional and Departmental committees and initiatives.

Education & Experience Required :

For RN candidates :

For APP candidates (PA-C or CRNP) :

For GC candidates :

Licenses, Registrations, & Certifications Required (one of the following) :

Required for All Candidates :

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.