Community Guide

Job Description

Job Description

Description : Job Summary

This position is responsible for protecting property, assets and people. Duties and responsibilities include guarding, patrolling, monitoring premises to prevent theft, negative behaviors and answering phones.

Essential Functions

• Conduct foot patrol and general safety of the facility.
• Provide rest and meal break relief for other community guides between roving patrols.
• Maintain a high level of professionalism and customer service to clients, their visitors, vendors, and management at all times.
• Respond to reasonable business-related customer service requests.
• Respond to safety-related complaints and ensure proper documentation is completed as required.
• Maintain and submit Daily Activity Reports, Incident Reports, Accident Reports, Hazard Reports, and Condition Reports. Reports must be legible and routed to Executive Director
• Work under the general supervision of Executive Director
• Maintain consistent performance, attendance, uniform appearance, and professional demeanor.
• Communicate with all individuals in a professional manner.
• Respond to emergency calls including medical, fire and damage to property.
• Remain alert and vigilant while on duty.
• Perform other duties as assigned or needed.

Requirements :

Education and Experience

Essential Skills