Behavioral Health Program Manager

Job description :

JOB TITLE : Behavioral Health Program Manager

COMPANY : Health Quality Partners

REPORTS TO : Director of Programs and Research

DIRECT REPORTS : None

STATUS : Exempt / FULL-TIME

OUTSIDE TRAVEL : 5%

WORK SCHEDULE : 7-7 / M-F (Flexible 9 / 80 schedule)

WORK CONDITIONS : Remote / Home Office

This job description is intended to be a general statement about this job and is not to be considered a detailed assignment. It may be modified at any time, with or without advance notice, to meet the needs of the organization.

Job Summary

The Behavioral Health (BH) Program Manager is responsible for development and implementation of behavioral health related projects in accordance with grant and contract requirements. The BH Program Manager's main project is managing a primary care and behavioral health integration project funded by the County of San Diego. This includes participation of multiple community health center organizations and behavioral health providers in San Diego. The BH Program Manager is responsible for daily oversight of project activities including close monitoring and coordination with internal staff (e.g. data and reporting manager, data entry specialists) and external partners that are subcontracted to deliver integrated behavioral health services throughout San Diego county. The BH Program Manager will also work with an internal Program Evaluation Manager and other staff on evaluation and general program activities.

The BH Program Manager will also serve as a behavioral health content expert as needed for the Health Center Partners Family of Companies and our health center members. As such, the BH Program Manager may be called upon to provide information or training, vet educational consultants, provide feedback to government affairs staff, and / or other tasks to support the Family of Companies. The BH Program Manager will actively support the mission of Health Center Partners of Southern California Family of Companies. This position reports to the Director of Programs and Research. The BH Program Manager works with an increased level of independence and works on complex programs requiring technical knowledge.

Essential Job Functions

Program Management

• Implements assigned projects; manages activities with appropriate staff and project partners in accordance with grant and contract requirements.
• Ensures compliance and attainment of project goals and objectives in a timely manner by developing and implementing detailed work plans and tracking methods in accordance with grant and contract requirements.
• Provides on-going training and technical assistance to health center staff and other community partners as needed, to implement project activities and assure maximum participation in project activities.
• Develops subcontract documents; assists with executing subcontracts with health centers and other community partners.
• Develops project budget and manages and tracks monthly spending internally and among community partners.
• Ensures the project meets all insurance and compliance requirements of San Diego County and provides information as requested on protocols and procedures.
• Prepares for yearly site visits from the project funder and provides requested documentation.
• Develops and / or enhances protocols and procedures for continuous improvement of implementing projects.
• While this position does not supervise staff, provides work direction to team members on specific program activities.

Communication and Reporting

Education, Training, and Technical Assistance

Authorizations for Services, Claims Processing, and Invoicing

Qualifications

Skills

Knowledge of behavioral health treatment and services, disorders and diagnoses is required. An understanding of community-based mental health and substance use disorder treatment is essential. An understanding and sensitivity to cultural and socioeconomic aspects of target populations is essential. A keen ability for program management is essential. This includes the abilities to : understand a goal or objective, develop an approach to address that objective, develop a method to track, measure and report on progress towards that objective. Experience with claims processing is not required, however understanding the process and willingness to learn with training provided by staff is required. Attention to detail for authorizations / claims processing is required. Excellent communication skills (oral and in written) are required. The incumbent must have strong interpersonal skills to work effectively in the community and with staff across all levels in the organization, and at partnering organizations. Working knowledge of relevant computer systems and software required. Must possess valid driver's license, insurance and own transportation for use in work, and be flexible with working some evenings and weekends within a 40-hour workweek.

Education / Experience

Physical Requirements

Geographical Location, Standard Business Hours, and Travel Requirements

HIPAA / Compliance

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law".