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Marriott Dallas Addison Quorum By The Galleria - Station Attendant-Restaurant 2

Marriott Dallas Addison Quorum By The Galleria - Station Attendant-Restaurant 2

Aimbridge HospitalityDallas, Texas, United States, 75201
2 days ago
Job type
  • Full-time
Job description

The Station Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner in all aspects of food and beverage.

QUALIFICATIONS :

  • High School diploma or equivalent and / or experience in a hotel or a related field preferred.
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving such as TIPs, as required by property.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

RESPONSIBILITIES :

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
  • Clear, clean and reset tables as needed.
  • Preparing buffet station for food set up. Ensuring buffet is stocked with silverware, plates and glassware.
  • Accommodate any special requests made by a guest or offer appropriate alternatives.
  • Be familiar with the operation of the P.O.S. system.
  • Greet and seat guests at appropriate tables in a timely manner. • Ensure quality control of menus with regard to cleanliness and appearance.
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform opening and closing procedures, and side work duties according to station rotation assignment.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.
  • Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.
  • PROPERTY INFORMATION :

    We're the best Marriott hotel in Addison, TX located 5 minutes from Galleria Dallas shopping mall, business offices, and within walking distance from premier restaurants. Spacious rooms and suites are carefully designed for comfort and convenience with luxurious bedding, free bottled water, and a mini fridge. Our Addison, TX hotel features a lively lobby bar, concierge lounge, and Starbucks Coffee that offer a great place to connect. Guests can relax at our resort-style outdoor pool and patio featuring a fire pit and poolside games like ping pong and Foosball – perfect for a weekend getaway in Dallas. Our Marriott hotel near Galleria Dallas offers complimentary shuttle service every hour to the Galleria, and is only a short drive from Love Field (DAL) and DFW Airport.

    Application deadline for Colorado positions :

    PI27bcd04c14aa-30511-38916823

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    Marriott Addison The • Dallas, Texas, United States, 75201

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