Talent.com
Area Supervisor

Area Supervisor

Ross StoresLa Mesa, CA, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving.
  • Career growth. We develop industry leading talent because Ross grows when our people grow.
  • Teamwork. We work together to solve the hard problems and find the right solution.
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions :

  • Maintaining Safe & Secure Environments : Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service : Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand : Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal.
  • General Merchandising : Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed.
  • Loss Prevention : Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "code" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations : Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite; Customers wait time. Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms : Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager : Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager.
  • Competencies : Manages Work Processes, Business Acumen, Plans, Aligns & Prioritizes, Builds Talent, Collaborates, Leading by Example, Communicates Effectively, Ensures Accountability & Execution

    Qualifications and Special Skills Required :

  • Excellent verbal communication skills
  • Fluency in English
  • Prior Customer Service and supervisory experience preferred
  • Familiarity with point-of-sale equipment and applications
  • Ability to perform basic mathematical calculations commonly used in retail environments
  • Ability to work evenings and weekends
  • Physical Requirements / ADA : Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.

    Supervisory Responsibilities : Retail Associates Stockroom Leads (where applicable)

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $18.00 - $18.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications,

    Create a job alert for this search

    Area Supervisor • La Mesa, CA, US

    Related jobs
    • Promoted
    General Manager

    General Manager

    JambaPoway, CA, US
    Full-time
    SQUEEZE THE DAY Are you ready for a Whirl Class Job at Jamba?.Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Firehouse SubsSan Marcos, CA, US
    Full-time
    We're looking for a passionate and driven General Manager to run one of our thriving Firehouse Subs restaurants.You'll lead a team, own the results, and bring our brand's mission to life all while...Show moreLast updated: 3 days ago
    • Promoted
    General Manager

    General Manager

    Papa John'sEscondido, CA, US
    Full-time
    Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.This is accomp...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    SonicSan Marcos, CA, US
    Full-time
    As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that gues...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager - 0604

    General Manager - 0604

    Five GuysPoway, CA, US
    Full-time
    The starting pay for this position is $27 / Hourly plus overtime.This position is also eligible for participation in performance based bonus rewards. Real work / life hours of operation.Most locations o...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor, Credentialing / UM (Hybrid in San Diego)

    Supervisor, Credentialing / UM (Hybrid in San Diego)

    UnitedHealth GroupSan Diego, CA, US
    Full-time
    The Supervisor, Credentialing / UM is a dual-function leadership role responsible for overseeing both provider credentialing operations and utilization management (UM) processes.This position ensures...Show moreLast updated: 3 days ago
    • Promoted
    Supervisor PGA Tour

    Supervisor PGA Tour

    TaylorMadeCarlsbad, CA, US
    Full-time
    The PGA Department Manager is responsible for overseeing the daily operations and performance of the PGA club and COR technicians, ensuring exceptional service and product quality for Global Sports...Show moreLast updated: 5 days ago
    • Promoted
    General Manager - Pure Barre North Carlsbad

    General Manager - Pure Barre North Carlsbad

    Pure BarreCarlsbad, CA, US
    Full-time
    Pure Barre is more than just a workout; it's a way of life.We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent.If you've got wh...Show moreLast updated: 30+ days ago
    • Promoted
    CFS Manager - AutoNation Hyundai Carlsbad

    CFS Manager - AutoNation Hyundai Carlsbad

    AutoNationCarlsbad, CA, US
    Full-time
    Working in our no-haggle sales environment, the Hyundai F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process.With your bac...Show moreLast updated: 5 days ago
    • Promoted
    General Manager

    General Manager

    Crunch FitnessCarlsbad, CA, US
    Full-time
    The Crunch General Manager will ensure the members receive the highest quality of service and facilities.He or she will exhibit an ability to achieve the financial targets for the club as outlined ...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor, Lab Specimen Processing

    Supervisor, Lab Specimen Processing

    Millennium HealthSan Diego, CA, US
    Full-time
    Supervisor, Lab Specimen Processing.Millennium Health, based in Rancho Bernardo, is a leading health solutions company that delivers timely, accurate, clinically actionable information to inform th...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager - 0557

    General Manager - 0557

    Five GuysEncinitas, CA, US
    Full-time
    The starting pay for this position is $27 / Hourly plus overtime.This position is also eligible for participation in performance based bonus rewards. Real work / life hours of operation.Most locations o...Show moreLast updated: 4 days ago
    • Promoted
    General Manager

    General Manager

    Nothing Bundt CakesCarlsbad, CA, US
    Full-time
    Nothing Bundt Cakes General Manager.At Nothing Bundt Cakes, the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying.The General Manager directs t...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Riser Fitness, LLCPoway, CA, United States
    Full-time
    Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and cont...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    McDonald'sSan Marcos, CA, US
    Full-time
    McDonald's Franchise Opportunity.This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDo...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor, EHS (Full-Time, SeaWorld San Diego)

    Supervisor, EHS (Full-Time, SeaWorld San Diego)

    United ParksSan Diego, CA, US
    Full-time
    At SeaWorld, we're passionate about caring for animals.In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job.Join us and help b...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    The DeckEscondido, CA, United States
    Full-time
    The General Manager is responsible for working with the CEO and executive management team to ensure the overall success of the Company through : (1) creating sales opportunities and promotions; (2) ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    HotelmcSantee, CA, United States
    Full-time
    Exciting Opportunity : Hotel General Manager at WoodSpring Suites in Santee, CA, opening in the Winter of 2025!.Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with...Show moreLast updated: 30+ days ago
    • Promoted
    Area Supervisor

    Area Supervisor

    Ross StoresSan Diego, CA, US
    Full-time
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show moreLast updated: 30+ days ago
    • Promoted
    CFS Manager - BMW Carlsbad

    CFS Manager - BMW Carlsbad

    CarDashCarlsbad, CA, US
    Full-time
    Working in our no-haggle sales environment, the BMW F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process.With your backgro...Show moreLast updated: 10 days ago