Account Manager Commercial Lines

Account Manager

At Gallagher, a trusted partner to organizations navigating important people decisions, we help clients build better workplaces. We're a community of explorers, experts, and partners working together to shape the future of work. If you're looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher.

Our Rockville, MD office is hiring an Account Manager for their Commercial Lines division. As an Account Manager, you will provide sales support for the Commercial Lines Producers, handle operations of clients' insurance needs, and work with various personnel to design proper insurance and risk management services for clients.

The Ideal Candidate

You enjoy problem solving with great customer-service minded solutions. Teamwork is part of your DNA, and you are looking for a great opportunity to be a part of a team, learn from senior team members, with opportunity for advancement. You have great communication skills (verbal & written) and are analytical in your work.

How You'll Make An Impact

The Account Manager is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. This role directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating / margin targets and fostering a culture of performance and continuous improvement.

About You

Required : Bachelor's degree with 0+ years client service and / or claims management experience -OR- High School degree / GED with 3+ years client service and / or claims management experience. Producer's License. Proficiency in Microsoft Office. Appropriate licensing as required. Preferred : Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors : Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages / balances multiple and sometimes competing priorities. Works in a self-directed manner.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get : Medical / dental / vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts (HSA, FSA), educational expense reimbursement, paid parental leave, and other benefits including digital mental health services, flexible work hours, training programs, and more.

We Value Inclusion And Diversity

Inclusion and diversity is a core part of our business, and it's embedded into the fabric of our organization. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics.