Location : Remote
Start date : As soon as possible
What's In It For You :
- Health insurance
- PTO (Minimum 120 hours per year)
- 13 Paid Holidays
- 401k plan
- Comp Time
- An annual $250 stipend to support any home office needs
- Competitive salary commensurate with experience
- Work in an inclusive, caring and values-driven environment
- Make a critical difference for children, families, and educators
Weekly Hours : 40-50 per week
Standard Shift : 10 : 00 - 19 : 00 PST (11 : 00 - 20 : 00 MST, 12 : 00 - 21 : 00 CST, 13 : 00 - 22 : 00 EST)
We seek an organized, highly motivated, detail-oriented, action-oriented, and values-driven professional to join our team as compliance manager to maintain our status as best in class for driver safety & compliance. This role reports directly to the Senior Director of Recruitment, Onboarding, and Compliance and will collaborate regularly with our Recruitment, Onboarding, Operations, and Sales Team. This role will have direct reports.
The successful applicant will be :
Inspired by our mission and core valuesExcited about and invested in managing people to achieve department goalsExtremely organized with sharp attention to detailEnjoys doing extensive researchEnergized by delivering measurable resultsAn effective written and verbal communicatorAble to exhibit our company competencies at the application level (review by clicking here)Comfortable with ambiguity and an ever-changing environmentExcels in a fast-paced environmentResults-driven and has a desire to meet and exceed metricsA problem solver who can perform independently with minimal supervisionPersistent in the face of challenges with consistent follow-throughCapable of handling and managing complex issuesWhat You'll Do :
1) Oversee and manage a high-volume compliance process
Design and monitor control systems to deal with violations of rules and policies.Regularly assess the efficiency of control systems and recommend effective improvements.Review and evaluate driver operations procedures and reports to identify hidden risks or compliance issues. Provide necessary training.Oversee and manage periodic audits of our systems and policies to ensure all files, and data are current and identify any potential risk areasDocument policies, processes, and procedures as they relate to driver complianceLead special projects and other initiativesSupport facilitation of a variety of training to ensure new and current drivers understand the process and policies of their position.Review background checks and motor vehicle reports and determine if any offense or conviction would disqualify a driver based on the standards for the local market and escalate when necessary.Update and maintain the applicant tracking system and other related compliance systems2) Become an expert on regulations in current and target markets
Understand how to accomplish and maintain driver compliance in each local market (via local vendors, required state agencies, etc.), and update the internal regulatory guide and applicable staff accordingly.Monitor ongoing compliance, requirements, and work with cross-functional teams to operationalize those requirementsCreate relationships with key officials in state agencies to proactively identify additions and revisions to current regulationsIdentify and monitor additional information sources that outline new and / or potential new regulationsFlag situations that require additional legal advice and facilitate communication with counsel and senior leadership as necessary3) Manage a compliance team to deliver department objectives
Hire, train and onboard new compliance team membersTrack, improve, evaluate, and be accountable for the team's performance metricsOrganize and motivate people to accomplish activities on time and with quality resultsStep in directly during high-capacity periods or coverage gaps to support your teamKeep all training materials up to date4) Act as a liaison between the organization and external regulatory partners
5) Other duties as assigned
Travel Required : Light Travel : company meetings, state and regulatory visits, etc.
Qualified applicants must have :
At least 4 years of implementing and reviewing city, state, and federal regulations for the purpose of ensuring compliance for a highly regulated role (i.e., DOT drivers, healthcare workers, food service quality assurance, school or district compliance)At least 2-4 years of people management experienceAt least 2 years of remote work experienceAt least 2 years experience working in a high-volume organization (at least 500 employees at any given time)You have a laptop with a working camera and microphoneHighly proficient in Google Suite tools, specifically Gmail, Google Docs, Sheets, and Slides (or equivalent platform i.e. : Microsoft)A minimum of a high school diploma or GEDPreferred Qualifications :
Bachelor's degreeStrong knowledge of pupil transportation industry processes and regulationsExperience working with FountainExperience building or maintaining a compliance dashboardCompliance experience in a rapidly scaling environmentWhat We Do :
At Assist Services, we eliminate transportation as a barrier to children's success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport school-age students experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that make traditional yellow school buses a poor transportation option. That's where we come in.
We match each student with a part-time driver who takes that student to and from school every day. Many of our drivers are current or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, social workers, parents, and grandparents who are eager to be a positive influence in their student's lives.
Our Values :
Excellence Everywhere : We bring the same high level of urgency and quality to every child and every partner. We care equally about districts where we serve hundreds of students and districts where we serve just one. We work hard to reach our goals in a way that is both efficient and effective, and we hold ourselves to high standards of reliability, safety, and conduct. We are on time, we communicate well, and we take pride in being a winning team.Learn Continuously : We are nimble and creative problem-solvers who treat mistakes as opportunities to grow - but we don't make the same mistakes repeatedly. We are always open to upgrades, new ideas, and new ways of doing things, whether those come from our drivers, our families, our partners, or our team - especially when those suggestions help us be more excellent and / or provide a better experience for kids. We seek and implement feedback constantly because we want to be and do our best.Trust Is Everything : We treat each other with respect and candor, and we always keep our word. We set clear expectations and hold each other accountable, and we have fun in the process. We do what we say we will do, and own up when we make mistakes. We are honest, and we err on the side of over communicating with each other and with our families and partners. We extend grace but we don't lower the bar.