Talent.com
Account Services Associate

Account Services Associate

nexAirMemphis, TN, United States
26 days ago
Job type
  • Full-time
Job description

Specific Job Responsibilities :

  • Participate in the daily activities of the Account Services team related to the processing of cash receipts and posting to customer accounts, including payments by credit card, lockbox, electronic deposit and branch deposit
  • Participate in the daily activities of the Account Services team related to the processing of adjustments to customer accounts and the associated journal entries, including refunds, tax adjustments and bad debt write-offs
  • Develop strong relationships with the Account Manager team to resolve customer payment discrepancies and improve processes
  • Assist in the efforts to resolve unapplied cash balance and open credits or short payments on customer accounts with Account Manager team or directly with external customers

Qualifications :

  • Bachelor's Degree is preferred
  • At least three years of experience in accounts receivable or cash application
  • Self-motivated and able to work independently
  • Excellent listening, communication and interpersonal skills (both verbal and written) with a customer service focus
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Strong computer skills required, with advanced knowledge of Microsoft Office applications, including Excel
  • Ability to work cooperatively and collaboratively as part of a team and with all levels of employees, management and customers
  • If internal, must not have any written disciplinary issues in previous six months

    • Classification :

  • Hourly, Non-Exempt Employee
  • Full-time

    • Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

    Create a job alert for this search

    Account Associate • Memphis, TN, United States