Talent.com
Member Services Representative - Monona

Member Services Representative - Monona

Planet Fitness MononaMonona, WI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter cleaning chemicals during shift.

    • Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
    • Create a job alert for this search

    Member Service Representative • Monona, WI, US

    Related jobs
    • Promoted
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDashBrodhead, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 8 days ago
    • Promoted
    Member Service Representative

    Member Service Representative

    Planet Fitness JanesvilleJanesville, WI, US
    Full-time
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...Show moreLast updated: 30+ days ago
    • Promoted
    Food Service Manager

    Food Service Manager

    Dunkin - Baskin RobbinsCottage Grove, WI, US
    Full-time
    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...Show moreLast updated: 23 hours ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashMonroe, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessJanesville, WI, US
    Full-time
    Member Services Representative.At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to re...Show moreLast updated: 30+ days ago
    • Promoted
    Overnight Member Service Representative

    Overnight Member Service Representative

    Planet FitnessJanesville, WI, US
    Full-time
    Overnight Member Service Representative.The Overnight Member Service Representative will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experien...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessVerona, WI, US
    Full-time
    Membership Sales Representative.Crunch Fitness is looking for Membership Sales Representatives to join our growing team.Come change lives through fitness!. Are you looking for a career opportunity i...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashBrodhead, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 8 days ago
    • Promoted
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDashBrodhead, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Membership Clerk

    Membership Clerk

    Costco Wholesale CorporationMiddleton, WI, US
    Full-time
    Position Summary : Processes member sign-ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availabi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Food Service Manager

    Food Service Manager

    DunkinSauk City, WI, US
    Full-time
    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...Show moreLast updated: 22 hours ago
    • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDashBrodhead, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 8 days ago
    • Promoted
    Overnight-Member Service Representative

    Overnight-Member Service Representative

    Planet Fitness JanesvilleJanesville, WI, US
    Full-time
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashBrodhead, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 8 days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet Fitness BeloitBeloit, WI, US
    Full-time
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...Show moreLast updated: 30+ days ago
    Service Team

    Service Team

    Panda Restaurant GroupJanesville, WI, US
    Full-time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashBrodhead, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 8 days ago
    • Promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashBrodhead, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 8 days ago