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Contract Technical Writer Job at Ashton North LLC in Phoenix

Contract Technical Writer Job at Ashton North LLC in Phoenix

Ashton North LLCPhoenix, AZ, United States
17 days ago
Job type
  • Full-time
Job description

7 hours ago Be among the first 25 applicants

This range is provided by Ashton North LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

50.00 / hr - $60.00 / hr

Direct message the job poster from Ashton North LLC

Citizenship : U.S. Citizens or U.S. Nationals only

This is a Federal Competitive Service position, governed by Executive Order 11935.)

Position Overview

We are seeking a skilled Contract Technical Writer to support documentation initiatives across multiple business units and field locations. This position is ideal for a self-directed writer with a background in SAP-driven environments , technical content development, and cross-functional collaboration. You will work with subject matter experts (SMEs), engineers, and operational teams to develop comprehensive documentation that supports user training, compliance, and operational efficiency.

Key Responsibilities

  • Develop and maintain technical documentation, including SOPs, training manuals, system / process guides, installation instructions, and policy documents.
  • Collaborate with SMEs and project stakeholders to collect detailed information about products, systems, and workflows.
  • Interpret and document SAP-based processes , transactions, and system flows in a user-friendly format.
  • Create visual aids such as workflows, diagrams, and process maps to accompany written documentation.
  • Manage and maintain document repositories using version control and collaborative editing tools.
  • Edit and standardize documentation in line with corporate style guides and compliance requirements.
  • Support compliance and audit documentation as required.
  • Willingness to travel to multiple work sites within the U.S. to conduct interviews, observe operations, and validate documentation with local teams.

Required Qualifications

  • 3+ years of experience as a technical writer in a technical, operations, or IT-related field.
  • Hands-on experience documenting processes and workflows within SAP systems (e.g., SAP ERP, SAP S / 4HANA).
  • Excellent writing, editing, and communication skills.
  • Proficiency with MS Office, Adobe Acrobat, and documentation platforms (e.g., Confluence, MadCap Flare, RoboHelp).
  • Ability to simplify complex technical information for various audiences.
  • Strong organization skills and attention to detail.
  • Must be willing and able to travel to remote or client work sites as needed (travel up to 25%).
  • Preferred Qualifications

  • Bachelor’s degree in Technical Communication, English, Computer Science, Business, or related field.
  • Experience with federal or Department of Defense (DoD) contracting environments.
  • Familiarity with compliance standards (e.g., ISO 9001, NIST, ITAR).
  • Instructional or visual design experience is a plus.
  • Work Conditions

  • Hybrid (remote with periodic travel to Phoenix, AZ and field sites).
  • Flexible schedule with expected availability during core business hours.
  • Compensation

  • Competitive hourly rate (commensurate with experience).
  • Contract : W2 or 1099 options available.
  • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology, Training, and Writing / Editing

    Industries

    Mining, Technical and Vocational Training, and Writing and Editing

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    Technical Writer • Phoenix, AZ, United States