Internal Customer Service Coordinator Job Description
Location : Corning NY (Hybrid 3 days onsite)
Duration : 10 months (through 11 / 03 / 2026)
Category : Commercial
Type : Non-Exempt Full-Time Hybrid
Position Details
- Schedule : Monday Friday (7 : 30 AM 4 : 30 PM or 8 : 00 AM 5 : 00 PM)
- Overtime : Not expected; requires manager approval
- Work Model : Hybrid (3 days onsite / 2 days remote)
- Travel : None
- ITAR / DoD Requirements : No
- International Work : No
Job Summary
The Internal Customer Service Coordinator serves as the primary point of contact for internal customers ensuring timely professional and accurate support. This role coordinates communication across departments manages conference room reservations processes work orders and assists with internal events. It is well-suited for someone who is highly organized customer-focused and thrives in a fast-paced hybrid work environment.
Key Responsibilities
Provide outstanding service via phone email and Teams to internal clients.Support smooth communication across teams ensuring quick and accurate issue resolution.Manage conference room reservations room setups and related requests using scheduling software.Enter track and manage work orders; coordinate with service partners for completion.Assist internal groups in organizing and executing customer events.Maintain accurate logs of requests communications and work orders.Uphold high-quality customer service standards aligned with company policies.Qualifications
Education :
Associate degree required (business-related fields preferred)Skills :
Strong written and verbal communication skillsExcellent organization and multitasking abilitiesDetail-oriented and consistent follow-throughProficiency with scheduling / work order systems or ability to learn quicklyExperience :
Preferred : Call center customer service or administrative support experienceAbility to adapt in fast-paced environmentsJob Highlights
Stable schedule with hybrid flexibilityHigh visibility as the primary internal service contactCross-department collaborationIdeal for proactive organized customer-centric individualsAssignment through 11 / 03 / 2026Key Skills
Nursing Home Experience,Customer Service,Computer Skills,Microsoft Outlook,Office Experience,Schedule Management,Home Care,Administrative Experience,Kronos,Human Resources,Phone Etiquette,Recruiting
Employment Type : Full Time
Experience : years
Vacancy : 1