Eligibility Specialist

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Eligibility Specialist

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Eligibility Specialist are responsible for obtaining benefit information for all patient / participants who are admitted into a crisis, inpatient or residential level of care. The Eligibility Specialists are responsible for verifying client's insurance benefits and eligibility to ensure that a patient / participant benefit covers services being rendered and resolves any issues with coverage and escalates complicated issues to a supervisor or manager. The position requires strong communication and organizational skills. Interaction with clinic staff, billing staff and insurance companies daily is necessary to coordinate patient's insurance information and complete the verification process. This role requires an individual with strong analytical and problem-solving and metadata skills. The ideal candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and an ability to work in a fast-paced environment. The Eligibility Specialist is responsible for making sure that all patient / client data is accurate and kept secure and will also ensure HIPAA compliance.

Skills / Requirements :

• High School Diploma or GED required. Associates degree in the field of business or higher preferred.
• 1 or more years of experience in insurance verification including Medicaid, private insurance ad Medicare HMO preferred
• 1-2 years of experience with Medicaid / private insurance verification experience ideally in a behavioral health setting preferred.
• Insurance verification experience preferred.
• Or equivalent combination of education and experience.

CBI Offers an excellent benefits package!

CBI is growing and expanding our services!

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

Our Facilities.

Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a "no wrong door" treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI Offers an excellent benefits package!

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!