Loss Mitigation Specialist

Job Description

Job Description

United Community Bank is in search of a Loss Mitigation Specialist. The Loss Mitigation specialist will be responsible for notifying or locating customers with delinquent accounts and attempts to secure payment by performing the following duties.

Essential Duties and Responsibilities :

• Making contact attempts to assigned borrowers via telephone to inquire on delinquent payments
• Generating and sending letters to customers on delinquent loans at applicable and scheduled time frames
• Understanding Secondary-Market requirements for delinquent loan procedures
• Understanding In-House requirements for both consumer and real estate delinquent loans
• Reviewing and evaluating customer's financial information, credit reports, Broker Price Opinions (BPO's), and Appraisals for Loss Mitigation Options
• Assisting with government and investor reporting
• Assisting with legal bill processing
• Assisting with foreclosure processing
• Underwriting customer's financial documentation for program eligibility
• Completing needed calculations for Loss Mitigation options, which includes, but not limited to, capitalization of delinquent interest and performing escrow analyses, which could also include establishing an escrow account if currently not in place
• Submitting customer information into investor websites for loss mitigation programs
• Working closely with other departments to ensure proper execution and completion of any status change to a loan : coding of loans on the core system, credit reporting, proper execution of documents, and recording of documents
• Communicating and negotiating charged-off checking account balances with customers and establishing payment if applicable
• Completing annual testing to ensure all staff is made aware of any updates or changes to regulations
• Other related duties as assigned

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Requirements :

Education / Experience Requirements :

Additional Requirements :

Attendance Requirements :

Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.

Certificates, licenses, or registrations :

Working Conditions :

This job operates in a clerical setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical requirements :

Benefits :

The following benefit programs are available to all employees :

In addition, the following benefits are available to all full-time employees after meeting eligibility requirements :

Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.

Please visit https : / / ucbbanks.com / careers for more information on UCB's complete benefit package.