Customer Service

About Your Future with Service Partners

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

On-Site Customer Service Position

Schedule : Monday - Friday, 8 : 00 AM - 4 : 30 PM

In this role, you will serve as the key customer contact for our branch, providing order support and product information to our valued customers. If you are a resourceful team player with a positive, professional attitude, we invite you to join our team. You will work closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery teams to support the order fulfillment process.

Key Responsibilities :

• Maintain a positive rapport with customers while delivering world-class service
• Demonstrate exemplary customer service, analytical, and problem-solving skills
• Utilize proficient computer skills to process and review dealer orders, respond to customer requests, and manage system-generated acknowledgments
• Perform any other duties, tasks, or responsibilities as assigned

Preferred Qualifications :

Your Qualifications

Travel Requirements

Type of Travel Required : Local

Amount of Travel Required :

Physical Requirements

Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.

Your Benefits

We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits :

TopBuild Corp. (NYSE : BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!

TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans / Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.