Shift Leader

Ziggi's Coffee - Shift Leader

Join Our Team at Ziggi's Coffee!

Are you ready to take the next step in your career?

We are seeking a highly skilled and motivated Shift Leaders who share our passion for delivering exceptional beverages and fostering a culture of growth and development. As a Shift Leader at Ziggi's Coffee, you'll have the opportunity to work in a dynamic, fast-paced environment where every day brings new challenges and opportunities for personal and professional growth.

Position Summary :

The Shift Leader is a top-level performer who not only aspires to be the best part of the customer's day, but also the best part of their team member's day. The Shift Leader has a positive attitude, willingness to take initiative, and great communication skills. They are a self-starter who can excel with limited supervision. The Shift Leader will also :

Essential Functions :

• Ensures the Ziggi's \Standards of Service\ are always in place -exceptional customer service, excellent drink / food quality, accuracy, consistency, and speed of service.
• Maintains great communication on a consistent basis with staff, the General Manager, Assistant General Manager, Owners, and other designated contacts within the company.
• Helps onboard, and train new team members.
• Provides ongoing support, development, and coaching for all team members.
• Maintains a safe and secure working environment for employees.
• Places weekly orders with vendors.
• Puts together bank deposits.
• Maintains store to meet operational standards to ensure optimal cleanliness, product stock, and organization.
• Ensures the store is always within compliance of all health code and food safety requirements.
• Addresses any customer complaints that may arise in the absence of the General or Assistant Managers, corrects the issue, and relays any incidents to their General and Assistant Managers.
• Ensures compliance to policies and procedures and reports concerns to the General Managers.
• Any other duties, as assigned.

Knowledge, Skills and Abilities :

Physical Demands :

The employee is required to frequently stand, walk, sit, use hands and fingers, reach and lift with arms, climb, stoop, kneel, crouch, or crawl. The employee is required to frequently lift up to 30 pounds without assistance. Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and the ability to adjust focus.

Qualifications :

Don't miss this exciting opportunity to be part of a dynamic team dedicated to serving the finest beverages and food options with speed, authenticity, and convenience. Apply now!

Pay :

Benefits :

Job Type : Full-time and part-time

Schedule :

Education : High School Diploma or equivalent

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