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Retail Key Holder Allen Premium

Retail Key Holder Allen Premium

LovisaAllen, TX, US
30+ days ago
Job type
  • Full-time
Job description

Retail Keyholder

POSITION DESCRIPTION AND KEY MEASURES

Department : Retail Operations

Location : Store Location

Report to : DM

Number of direct reports :

POSITION PURPOSE AND EXPECTATION :

Position Summary : We're seeking an energetic and responsible Keyholder to join our retail team. This role supports the Store Manager in daily operations while providing exceptional customer service and maintaining store standards in a fast-paced environment.

Key Responsibilities :

  • Opening and closing procedures, including cash handling, security protocols, and daily reporting
  • Lead sales floor operations and guide team members to achieve sales goals
  • Provide outstanding customer service and create memorable shopping experiences
  • Support inventory management, including receiving shipments and maintaining stock levels
  • Monitor and prevent loss through proper shrink control procedures
  • Execute visual merchandising standards and maintain store appearance
  • Train and mentor sales associates on company policies and procedures
  • Assist in daily operations including POS transactions, returns, and customer inquiries

Required Qualifications :

  • Previous retail experience, preferably in a leadership role
  • Strong communication and interpersonal skills
  • Proven problem-solving abilities and decision-making skills
  • Flexibility to work various shifts, including weekends and holidays
  • Physical ability to stand for extended periods and lift up to 30 pounds
  • Passion for fashion and retail industry trends

    • Desired Qualities :

  • Natural leadership abilities with a team-first mindset
  • Excellent organizational and time management skills
  • Strong brand ambassador qualities and professional appearance
  • Ability to multitask in a fast-paced environment
  • Results-driven with a focus on sales performance

    • KEY MEASURES AND ACCOUNTABILITIES

    Key Performance Indicator

    Benchmark

  • Cash Variance Reporting
  • Weekly on Friday's
  • Variance investigations
  • Any variance above $50.00
  • Zendesk ticket response
  • Within 48 hours
  • Sales reconciliations
  • Day 3 of EOM week
  • Monthly Turnover reporting
  • By 7th of each month
  • Balance Sheet reconciliations
  • Day 10 of EOM week

    • Other duties and special projects within skill and competency level as required.

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    Retail Key Holder • Allen, TX, US