Executive Assistant – Life Company

Why USAA

At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Were seeking a highly experienced and agile Executive Assistant to support the Senior Vice President & General Manager Life Distribution . This leader is responsible for empowering USAA members to achieve financial security through trusted advice and exceptional service across contact center and digital channels.

This role Performs administrative support for multiple members of the Executive Management Group (EMG) depending on Executive level and team structure. Ensures day-to-day activities are coordinated and EMG members are prepared for responsibilities . The ideal candidate excels in fast-paced high-volume environments demonstrates strong learning agility and approaches challenges with a proactive solution-focused mindset.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based on the San Antonio TX; Phoenix AZ; Colorado Springs CO; Tampa FL; or Plano TX. Campus. Relocation assistance is not available for this position.

What youll do :

Delivers administrative support to assigned EMG through management of schedule / calendar emails call routing and ensuring appropriate record retention. Coordinates activities and ensures timely information flow for EMG assigned.

Collaborates with EMG to understand prioritize and organize daily activities / responsibilities to meet deadlines and deliver on EMG goals / objectives. Identifies topics that translate into prioritizing meeting planners emails people and data. Delivers effective challenge to preserve EMGs time.

May prepare / update presentations. Ensures accuracy and compliance with USAA presentation standards. Additionally drafts internal communications and other materials on behalf of the leader to share with a variety of audiences including department leaders employees key stakeholders or business partners.

As requested by assigned EMG prepares correspondence on behalf of EMG. Ensures information to and from EMG members are treated with appropriate level of confidentiality.

Responsible for maintaining awareness on applicable intranet pages messaging channels leader communications and other information platforms. Proactively disseminates reminders to leaders and employees for upcoming deadlines such as check-in completion LMS training deadlines or other urgent work deliverables.

Monitors EMG calendars to coordinate meetings and ensure leader / team is aligned with all aspects of meeting. Creates agenda takes meeting minutes documents follow up action items manages attendees delegates and ensures all meetings have a clear purpose / addition coordinates schedules meeting planners dates and secures the content to be presented.

Understands the importance of team culture for the EMGs organization. Prioritizes employee 1 : 1s staff meetings skip levels and other connection points. Creates positive experiences for employees through coordination.

Partners with hiring manager to improve employee experience by proactively planning and onboarding new EMG or other team members. Collaborates to formulate an effective transition plan that minimize / eliminate a negative impact for the incoming EA / EMG relationship. Additionally update / submit organizational charts prior to the 1st of the month and update distribution lists within one business day of employee hire / exit.

Ensures new hires are provided access to resources and knowledge of department-wide operations / processes. May coordinate desk / seating logistics for employees and provide oversight for on-site events.

Manages travel and expense reporting timely and effectively. Additionally manages team budget and confirms people leader adherence to individual budget plans.

Responsible for maintaining inventory of office supplies with an expense management focused mindset.

Maintains filing system for key documents. Generates reports requested by assigned EMG.

Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures

What you have :

High School Diploma or General Equivalency Diploma required

4 years directly related work experience.

Proficient in Windows MS Word Excel Outlook PowerPoint Word Excel Adobe and Publisher.

Advanced knowledge of spreadsheets data retrieval and word processing and presentation software.

Demonstrated experience with calendar management and / or prioritizing tasks in a fast-paced environment.

Ability to effectively build strong relationships and work with all levels within the organization.

Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed

What sets you apart :

US military experience through military service or a military spouse / domestic partner

3 or more years of Executive Assistant experience supporting a VP or multiple senior leaders with strong calendar management across multiple time zones

Advanced proficiency in Microsoft Office (Outlook Excel Word PowerPoint) and collaboration tools like Slack; experience managing competing priorities

Proven expertise in core administrative functions including email and calendar management meeting coordination expense reporting executive communications and employee event planning

Strong business acumen with the ability to quickly understand organizational priorities and anticipate needs

High emotional intelligence and a demonstrated ability to navigate complex team dynamics with professionalism and discretion

Proactive problem-solver who takes initiative and adapts quickly in a fast-paced environment

Detail-oriented self-starter with a high level of energy and ownership

Compensation range : The salary range for this position is : $63590 - $114450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H-1B TN STEM OPT Training Plans etc.).

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits visit our benefits page on .

Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Required Experience :

IC

Key Skills

Data Structures,Litigation Attorney,Biology,Application Support,Archicad

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 63590 - 114450