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Customer Service Representative (call center)

Customer Service Representative (call center)

BOOMERS SPORTS BOOK LLCLas Vegas, NV, US
20 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Competitive Benefits
  • 401(k)
  • Competitive salary
  • Opportunity for advancement
  • Paid time off

Join a dynamic team at a fast-growing sports wagering startup as a Customer Service Representative (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels.

Qualifications & Experience

  • High school diploma or equivalent; college degree preferred.
  • 2+ years of recent call center experience in the sports betting, gaming, or hospitality industry required.
  • Must be able to learn and adapt to new technologies.
  • Must be able to obtain and maintain a Nevada gaming registration.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and remain calm under pressure.
  • Familiarity with customer service software and good computer skills.

    • Physical Requirements :

  • Must be able to sit at a computer workstation for an 8+ hour shift.
  • In an office position, Southwest Las Vegas.
  • Scheduling flexibility to work any shift, holidays, and weekends.
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    Customer Service Representative Call Center • Las Vegas, NV, US