End User Computing Specialist I

End User Computing Specialist I

Job No : 537853

Work Type : Full Time

Location : Main Campus (Gainesville, FL)

Categories : Information Technology, Veterinary Medicine / Animal Care

Department : 16010300 - LS-CLAS COMPUTING

Job Description

Classification Title :

End User Computing Specialist I

Job Description :

The End User Computing Specialist will work with CLAS IT to configure and install networked computers, ensure the proper operation of computer hardware and software on the UF Network, and provide web-page support. The role involves research, testing, installation, and troubleshooting of software in a Linux environment, as well as across multiple other platforms. As a front-line desktop support position, this role assists faculty and staff with PC, macOS, and Linux platforms. Key responsibilities include :

• Respond to technical support requests from faculty, staff, and students, including troubleshooting, installation, configuration, and upgrades for end-user systems. Minor consulting and training for new systems or applications may also be required.
• Research, test, install, and troubleshoot software packages used by department researchers, including IDL, IRAF, ArcGIS, and Python.
• Monitor and manage support requests, reassigning and distributing tickets to other IT staff when needed, and following up on escalated support cases.
• Work with department faculty to implement, build, and revise web pages in line with UF and CLAS branding guidelines.
• Diagnose and resolve network-related issues, including port connections and wireless access.
• Perform other duties as assigned.

Expected Salary : $20 - $22 / Hourly.

This is a TEAMS position and is eligible for a suite of excellent benefits, retirement options, and paid leave.

Minimum Requirements :

Associate degree; or a high school diploma or equivalent and two years of relevant experience.

Preferred Qualifications :

Special Instructions to Applicants :

In order to be considered, you must upload your cover letter, resume, and the names and contact information for at least three professional references.

Application must be submitted by 11 : 55 p.m. (ET) of the posting end date.

This position is eligible for veteran's preference. If you are claiming veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

Health Assessment Required :

No

Applications Close : 01 December 2025

To apply, visit https : / / explore.jobs.ufl.edu / en-us / job / 537853

Our Commitment :

The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.

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