Executive Meeting Manager

Executive Meeting Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation's preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.

The Executive Meeting Manager (EMM) is responsible for soliciting, planning, and coordinating small to mid-size meetings and group events. This role acts as the liaison between the client and resort departments, ensuring seamless execution of meetings and event details to drive guest satisfaction and revenue.

What Are We Looking For?

Qualifications : Education, Knowledge, Training & Work Experience

v Bachelor's degree in hospitality, Business, or a related field preferred.

v Minimum 2 years of experience in event planning, catering, or group sales, preferably in a resort or hotel environment.

v Strong interpersonal and communication skills (both written and verbal).

v Detail-oriented with exceptional organizational and time management skills.

v Proficient in Microsoft Office Suite; experience with Delphi, Opera, or similar systems preferred.

v Ability to manage multiple events simultaneously and work under pressure.

v Professional appearance and demeanor with a commitment to excellence in service.

Essential Duties And Responsibilities :

v Manage and service group business primarily under 50 peak rooms from the initial inquiry through contract, planning, and execution.

v Collaborate with clients to understand event objectives, develop detailed event plans, and ensure expectations are exceeded.

v Coordinate with internal departments including Banquets, Culinary, AV, Housekeeping, Front Office, and Facilities to ensure flawless delivery of services.

v Prepare and distribute detailed group resumes and Banquet Event Orders (BEOs).

v Conduct pre-convention meetings, site inspections, and post-event follow-ups as needed.

v Maximize group revenues by identifying upselling opportunities and ensuring space optimization.

v Maintain accurate records in the CRM or sales tracking system and meet all documentation and report deadlines.

v Support the Sales Team with group prospecting, sales calls, and hosting site visits.

v Foster long-term client relationships to generate repeat business and referrals.

v Maintain knowledge of property offerings, upgrades, renovations, and resort-wide promotions.

v Stay informed of industry trends and local competitors.

Marginal Functions :

v Must be able to work flexible hours including evenings, weekends, and holidays based on client and business needs.

v Ability to walk long distances and stand for extended periods during events.

v Occasional travel for client visits, trade shows, or training may be required.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.