Senior Product Designer (Therapist Success)

Why Charlie Health

Millions of people across the country are navigating mental health conditions substance use disorders and eating disorders but too often theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized virtual care rooted in connectionbetween clients and clinicians care teams loved ones and the communities that support them. By focusing on people with complex needs were expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization were reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If youre ready to use your skills to drive lasting change and help more people access the care they deserve wed love to meet you.

About the Role

Were a team of passionate forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If youre inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way apply today.

Were looking for a Senior Product Designer to join our team to help reimagine and bring to life a best-in-class experience for our Primary Therapists. You will design AI-powered workflows to reduce administrative burden for clinicians while exploring what clinical tools and playbooks might help our clinicians provide the best in high-acuity care.

Responsibilities

• Collaborate with Engineering Product Management Clinical and Operations partners to identify and define product opportunities.
• Set the quality bar for design and influence through your mastery of craft and problem solving skills.
• Approach problems critically refine problem statements and show breadth in exploring how we might solve them
• Present and effectively communicate the problem space and clearly articulate the why behind design decisions leveraging data and insights
• Drive the process end-to-end : discovery problem definition solution definition and experimentation through to launch.
• Drive user research to uncover customer problems needs and product opportunities.
• Drive co-creation workshops with your product team designers and stakeholders.
• Prototype validate and deliver elegant on-brand solutions to complex problems.
• Support and provide radically candid feedback to team members.
• Contribute to our internal design processes practices team culture and design system.

Requirements

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time exempt employees. Read more about our benefits here. #LI-HYBRID

Additional Information

The total target base compensation for this role will be between $150000 and $210000 per year at the commencement of employment. Please note pay will be determined on an individualized basis and will be impacted by location experience expertise internal pay equity and other relevant business considerations. Further cash compensation is only part of the total compensation package which depending on the position may include stock options and other Charlie Health-sponsored benefits.

Our Values

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page : Charlie Health will never ask you to pay a fee or download software as part of the interview process with our addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from or other commercial email services.

Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.

At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.

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Required Experience :

Senior IC

Key Skills

InVision,Interaction Design,Ux,Usability,Visual Design,Design Thinking,Zeplin,User Research,UI,IOS,Figma,Sketch

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 150000 - 210000