Program Specialist II (LSS)

Job Title

Program Specialist II (LSS)

Agency

Texas A&M International University

Department

ACE - Academic Support

Proposed Minimum Salary

$19.06 hourly

Job Location

Laredo Texas

Job Type

Staff

Job Description

Job Summary

The Program Specialist II (LSS) under general supervision performs specialist duties for a department college or division.

Essential Duties and Responsibilities

Plans and develops specialized programs such as conferences seminars lectures meetings and workshops to facilitate program goals. Plans develops implements coordinates and monitors program or services.

Provides and coordinates advanced professional level administrative support to programs and may assign duties for specified programs.

Confers with staff on program issues and problems. Coordinates specialized program communications and marketing materials.

Assists in the development of policies procedures and guidelines. Assists in the preparation and maintenance of budgets special reports and other documents.

Attends meetings and conferences to discuss the progress of assigned programs.

This document represents the major duties responsibilities and authorities of this job and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities

Supervise train and support Learning Support Specialists (LSS) in their instructional and advising roles.

Coordinate staffing schedules and instructional assignments for co-requisite courses and academic labs.

Ensure LSS sessions align with course outcomes and institutional academic standards.

Collaborate with faculty teaching developmental and co-requisite courses to align support strategies with curriculum.

Assist in the design and implementation of learning interventions workshops and skill-building sessions.

Monitor and assess the impact of LSS on student performance retention and progression.

Develop individualized academic support plans in collaboration with LSS and faculty when necessary.

Organize and deliver regular training and professional development opportunities for LSS staff.

Stay current with best practices in developmental education academic support and student success strategies.

Collect and analyze data on student engagement academic performance and program effectiveness.

Prepare regular reports for the Director on the impact and outcomes of the Learning Support program.

Recommend improvements based on data and institutional goals.

Serve as the primary liaison between LSS faculty teaching co-requisite courses and other student support offices.

Work collaboratively with the Mentoring and Tutoring programs to ensure a seamless support structure for students.

Promote tutoring services across campus to increase visibility and student utilization.

Maintain accurate records timesheets and payroll approvals for student employees.

Assist in the recruitment hiring and evaluation of tutors and SI Leaders.

Support budget management for tutoring-related expenses and resource allocation.

Minimum Requirements

Education Bachelors degree in applicable field.

Experience Two years of related experience.

Preferred Education and Experience

Education Masters degree in Business Administration Communications or related field.

Experience Experience in a university / college setting.

Experience - Registration procedures faculty support academic support events and conference coordination.

Knowledge and Abilities

Knowledge of :

Experience Two years of related experience.

Ability to :

Multitask and work cooperatively with others.

Excellent verbal and written communication skills.

Strong interpersonal organizational and customer service skills.

Maintains attention to detail and utilizes sound judgment.

Preferred Knowledge and Abilities

Bilingual skills (English & Spanish).

Ability to plan organize and prioritize work.

Licensing / Professional Certification - None

Physical Requirements - None

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position does not supervise employees.

Other Requirements

Evening and weekend work may be required.

Position requires on campus face-to-face interactions

Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary : $19.06 / hourly

INSTRUCTIONS TO APPLICANT : During the application process you have only one opportunity to enter the requested information upload documents and Submit the application. You will not be able to make changes or add additional documents once you Submit the application materials . The software does not allow you to Save your application and return to complete the process at a later time. The page My Experience has an area provided under Resume / CV to drop or upload files. Be sure to include :

Resume

Cover Letter

3 professional references and their full contact information

Unofficial transcripts

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and / or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity / Veterans / Disability Employer.

Required Experience :

IC

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1