A company is looking for a Temporary Call Center Universal Agent. Key Responsibilities Handle customer inquiries via Phone, Email, and / or Chat, ensuring accurate resolution Utilize technology tools and participate in training to enhance customer service and sales Document customer interactions and maintain accurate customer data in systems Required Qualifications 6+ months of customer service experience Ability to work independently and manage duties with minimal supervision Call center, retail, and / or e-commerce experience is preferred Technical aptitude is a plus, but not required
Call Center Agent • Charlotte, North Carolina, United States