Talent.com
Customer Service Associate I
Customer Service Associate IFamily Dollar • Wood River, IL, US
Customer Service Associate I

Customer Service Associate I

Family Dollar • Wood River, IL, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following :

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Skills and Experience :

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required
  • Perks and Benefits : We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer :

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!
  • We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

    We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

    This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

    Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

    Create a job alert for this search

    Customer Service Associate • Wood River, IL, US

    Related jobs
    Customer Service Associate

    Customer Service Associate

    Savers / Value Village • Fairview Heights, IL, US
    Full-time +1
    Job Title : Customer Service Associate.Pay Rate : Our starting pay ranges from $15.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft. Clothing Sorter / Hanger, Hard...Show more
    Last updated: 30+ days ago
    Regional Sales Associate

    Regional Sales Associate

    RepRally • Roxana, IL, United States
    Full-time
    We are seeking a motivated and customer-focused Field Sales Representative to join our dynamic team as we change the distribution industry. We're creating a unified platform that connects brands, sa...Show more
    Last updated: 30+ days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    US Customs and Border Protection • Carlinville, IL, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Palmyra, Illinois, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Wood River, Illinois
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Tax Associate

    Tax Associate

    H&R Block • Carlinville, IL, US
    Full-time
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 16 days ago • Promoted
    Rural Carrier Associate (RCA)

    Rural Carrier Associate (RCA)

    United States Postal Service (USPS) • BRIGHTON, Illinois, United States, 62012
    Full-time
    The Rural Carrier Associate (RCA) is responsible for delivering and collecting mail along a designated rural route on a temporary or as-needed basis. This role is vital in maintaining reliable mail ...Show more
    Last updated: 30+ days ago
    Parts Specialist

    Parts Specialist

    O'Reilly Automotive • Carlinville, IL, US
    Full-time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate - Temporary

    Customer Service Associate - Temporary

    Illinois Staffing • Bethalto, IL, US
    Full-time
    Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...Show more
    Last updated: 4 days ago • Promoted
    Customer Service Rep (02955) - 341 W St Louis Ave

    Customer Service Rep (02955) - 341 W St Louis Ave

    Domino's Pizza • East Alton, IL, US
    Full-time
    Domino's Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, you'll be the face of our organiza...Show more
    Last updated: 16 days ago • Promoted
    amazon warehouse associate $15+ / Hour (Sign on Bonus)!

    amazon warehouse associate $15+ / Hour (Sign on Bonus)!

    Amazon • Carlinville, IL
    Full-time +1
    Amazon warehouse associates hiring in your area.If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Logis...Show more
    Last updated: 23 days ago • Promoted
    OTR Driver - Refrigerated

    OTR Driver - Refrigerated

    JS Helwig Son LLC • Enos, IL, United States
    Full-time
    JS Helwig is Hiring OTR CDL A Drivers Great Pay & Referral Plans OTR Company Driver Benefits Experience the difference at HELWIG for yourself and share the opportunity with another driver $0.CPM Dr...Show more
    Last updated: 30+ days ago • Promoted