Utility Billing Office Administrator

Added to system :

11 / 11 / 25 6 : 30 PM

Region : Colorado

Location : Aspen

Application : The application must be filled out completely; stating "see resume" anywhere in the application, is not an acceptable substitute for a completed application.

Job Postings Closing Dates :

A job posting may close before the listed deadline if the number of applications reaches the limit for that position. If the original deadline produced fewer applications than expected, the posting may remain open longer.

• Up to $3,000 Sign On Bonus May Be Available

Enjoy Industry Leading Benefits :

The City of Aspen is an Equal Opportunity Employer

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Job Title : Utility Billing Office Administrator

Department : Utilities

Classification : Non-Exempt

Hiring Range : $25.45 / hour - $28.64 / hour

[Salary Range : $25.45 / hour - $38.18 / hour]

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Position Summary : Performs general utility billing related responsibilities for water and electric accounts, including assisting in monthly bill runs and daily final bill runs. Performs collections on all water and electric accounts. Supports utility administrative team with Oracle invoicing, Laserfiche filing, and Utility Billing and Water Department Customer Service.

Supervision Exercised and Received : Position works under direct supervision of the Utility Billing Supervisor.

Essential Job Functions :

Customer Service

Assist Monthly and Final Bill Run Processing

Database Maintenance and Vendor Relations

Collections

Cross Training

City Organizational Values

Other duties as assigned.

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Core Competencies : Displays the following key competencies in the overall job performance to include knowledge, skills, and abilities :

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Minimum Requirements :

Education : High School Diploma or equivalent. Course work in accounting, bookkeeping, or related field.

Experience : Two years of experience in Business, Collections, or Finance including customer service work.

Technical Knowledge : Must be proficient with Microsoft Word, Excel, and Outlook (Email). Must have a basic understanding of computers and online computer-based technology applications, which includes accessing web-based platforms.

Licenses & Certifications : Must possess a valid Colorado Driver's License or be able to obtain one within 30 days of start date.

NOTE : Any combination of experience and education that would likely provide the required abilities, knowledge, and skills as determined by the City of Aspen may be substituted for the requirements above.

NOTE : This position requires a Criminal Background Check upon hire. Employment is contingent upon successful completion of a Criminal Background Check.

Position Type and Work Hours :

Work Environment :

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Physical Demands :

Visual Acuity : Ability to bring objects into focus.

Balancing : Maintaining equilibrium.

Bending : Bending or position oneself to move an object from one level to another.

Carrying : transporting or moving an object.

Crouching : Bending body downward and forward by bending leg and spine.

Climbing : Ascending or descending stationary objects.

Eye / Hand / Foot Coordination : Performing work through using two or more body parts or other devices.

Gripping / Grasping : Ability to apply pressure with fingers and palm.

Handling : Seizing, holding, grasping, through use of hands, fingers, or other means.

Hearing : Perceiving and comprehending the nature and direction of sounds.

Kneeling : Bending legs at knees to come to rest on knee or knees

Lifting : Moving objects weighing no more than 10 pounds from one level to another.

Pushing / Pulling : Ability to use upper extremities to exert force in order to press, draw, drag or haul objects in a sustained motion.

Reaching : Extending the hands and arms or other device in any direction.

Repetitive motions : Making frequent or continuous movements.

Sitting : Remaining in a stationary position.

Standing : Ability to sustain position for a period of time.

Stooping : Bending body downward and forward by bending spine at the waist.

Talking : Communicating ideas or exchanging information.

Walking : Ability to move to traverse from one location to another.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

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