Helpdesk Technician (Senior)

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!

Belay Technologies is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily responsible for the administration of the help desk and help desk ticketing system including administration and maintenance of the IT asset register.

Candidates should have the following qualifications :

• TS / SCI with polygraph is required
• High school / GED with nine (9) years of experience
• Equivalent education and experience :

Associate degree and seven (7) years of experience

Candidates are desired to have the following skills :

Responsibilities include but are not limited to the following :

Perks and Benefits :

At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development.

Salary Range : $114,000 to $200,000

Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore / Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.

Key words : Full Clearance, Fort Meade, SDVOSB, Service-Disabled Veteran-Owned Small Business, DoD, full scope.