Bilingual Office Manager- Central Phoenix

Therapy Tree is looking for a dedicated and organized Bilingual Office Manager to oversee the daily operations of our outpatient pediatric clinic.

The Office Manager will play a vital role in ensuring that the clinic runs smoothly, providing exceptional support to our medical staff and a welcoming environment for our young patients and their families.

Key responsibilities include :

• must be Bilingual (Spanish) Fridays : Monitor the NCNS sheet and make sure each charge is approved Job Requirements   - Must have experience in Data Analysis - Supporting therapists by ensuring they have access to necessary technology, protocols, and therapy materials, while managing upkeep, charging, and stocking of all items. - Optimizing and filling clinic schedules, while actively working to fill clinics and hit business KPIs. - Documenting and creating decision trees, as well as developing and documenting business processes. - Training and managing employees, including creating and maintaining training materials. - Being present at the clinic on a rotating basis during all hours of operation, including evenings and weekends, to ensure familiarity with clinic operations. - Conducting safety checks, overseeing maintenance of the clinic and equipment, and managing cleaning crews. - Responding to security and maintenance issues after hours and covering other clinics as needed. - Managing the clinic budget and overseeing purchasing decisions. - Training patients for check-in, payments, registration, and documentation. - Potentially managing remote clinics without an OM. - Collaborating with other OMs and participating in weekly meetings with the Executive Team to track KPI progress. - Working closely with the Clinical Director (CD) to support their success and translating as needed, with a requirement to complete a course to become a certified medical translator. - Answering phones and emails to assist with various inquiries.
• The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving.

If you are passionate about optimizing clinic operations and supporting our team, we encourage you to apply.