Assistant Fitness Manager

Job Description

Job Description

The Assistant Fitness Manager is responsible for ensuring a positive customer experience personally and through Coachs supervision. AFMs are responsible for delivering great member service along with Fitness & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. AFMs are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Sell and Conduct Private Training & Small Group Training with Members

• Assist members and encourages their involvement in private training.
• Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout programs. Arrives on time, prepared and attentive for training appointments.
• Assists in all revenue generating activities, including but not limited to : complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
• Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for completing sales of staff when needed through the Turn-Over process.
• Responsible for achieving monthly revenue objectives set forth by the Company with regards to fitness and Supplements.
• Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals.
• Administers company policies as they relate to the sales process.

Club Administration

REQUIRED QUALIFICATIONS :

Knowledge, skills & abilities :

Required Experience :

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.