Multilingual Loan Sales Specialist

At OneMain, our Loan Sales Specialists are dedicated to empowering customers by understanding their unique needs and providing access to fast, friendly financing options for everyday expenses. If you're driven to succeed in a competitive environment where hard work is recognized, this role offers rewarding opportunities for professional growth in a supportive atmosphere.

In this Role, You Will :

• Effortlessly multitask and adjust to the dynamic nature of the job while ensuring timely and effective customer service.
• Surpass customer expectations with a focus on ease, empathy, and encouragement, working towards both individual and branch goals.
• Build and nurture relationships with customers throughout the loan process, presenting customized solutions based on their specific needs.
• Oversee the entire loan life cycle, including collection efforts, while ensuring compliance with all relevant laws and regulations.
• Communicate with customers and collaborate with other departments using various technology platforms such as phone, email, chat, and in-house systems.
• Demonstrate a passion for achieving goals, showing commitment and an internal drive to excel.
• Educate customers about optional insurance products, ensuring they fully understand their loan options and terms.

Requirements :

Preferred Qualifications :

Location : On site

This position follows a schedule of Monday to Friday during standard business hours, with potential for extended hours during the week and occasional Saturdays as needed.