Office & Sales Co-ordinator

Job Description

Job Description

Benefits :

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Training & development

Office & Sales Co-ordinator

About Us

Pest Hunters Mosquito Hunters helps homeowners enjoy their outdoor spaces by providing mosquito, flea, tick and other pest control treatments. We are customer-focused, relationship-driven, and passionate about creating a remarkable client experience. Were seeking a highly organized, motivated, and personable Office & Sales Co-ordinator who can seamlessly handle day-to-day office operations while also contributing to sales and marketing initiatives. This is a multifaceted role perfect for someone who enjoys a blend of administrative work and customer engagement.

Position Overview

As our Office & Sales Co-ordinator, you will serve as the backbone of daily operations, ensuring our office runs smoothly, customers are well-supported, and sales / marketing efforts are consistently executed. You'll balance customer communications, scheduling, account management, and field marketing coordination, while also driving new business through sales outreach, events, and canvassing.

Key Responsibilities

Office & Operations Management

Monitor and respond to customer emails, text messages (Captivated), and call logs.

Prioritize and resolve customer issues; coordinate with technicians as needed.

Monitor daily and weekly weather forecasts to adjust service schedules.

Route and adjust daily and weekly work schedules for field technicians.

Manage inventory, order supplies, and ensure materials are stocked.

Track and log technician hours and services completed for payroll.

Run and manage aging reports, follow up on unpaid accounts, and send payment reminders.

Prepare and send 'Before Service' texts and customer communications.

Assist in monthly and annual business planning and action item tracking.

Sales & Marketing Support

Research and identify local businesses, commercial clients (HOAs, restaurants, golf courses, etc.), and community events for marketing and partnership opportunities.

Cold-call and follow up with prospective commercial clients to generate leads and schedule appointments.

Represent Pest Hunters at local events, expos, and networking opportunities (Chamber events, BNI, festivals, etc.).

Create and manage social media content and schedules (Facebook, Instagram, TikTok).

Coordinate and implement email marketing campaigns via platforms like Mailchimp.

Design and distribute flyers, pamphlets, and promotional materials (Canva, DaVinci Resolve, etc.).

Measure, track, and report on marketing campaign performance.

Collaborate on referral and guerrilla marketing initiatives, including lawn signs, door hangers, and visibility marketing (e.g., 'parketing').

Commercial Canvassing

Visit local neighborhoods, commercial properties, and businesses to promote Pest Hunters' services directly to potential customers.

Distribute marketing materials, introduce services, and engage with property owners, managers, and business operators.

Collect contact information for follow-up and set appointments for service consultations.

Act as a brand ambassador while canvassing, representing the company professionally and enthusiastically.

Identify and report on potential commercial partnership opportunities within the community.

Qualifications

Organized, detail-oriented, and capable of managing multiple priorities independently.

Strong communication and interpersonal skills; customer service mindset.

Experience in administrative work, scheduling, and office coordination preferred.

Familiarity with social media platforms, email marketing, and digital marketing tools.

Comfortable with cold-calling, networking, canvassing, and in-person sales outreach.

Proficiency in Microsoft Office, Google Workspace, and other office tools.

Creative, self-motivated, and entrepreneurial spirit to contribute to business growth.

Sales experience a strong plus.

Compensation & Perks

Pay : $15 - $20 per hour (depending on experience)

Sales Commission : 10% commission on total annual revenue from new customers or upsells

Google Review Incentive : $25 for each new customer review generated

Full-time role with consistent hours

Flexible work schedule to accommodate personal commitments

Discounted pest / mosquito control treatments for your home

Networking and growth opportunities within the company

Potential for future advancement to full-time management or sales leadership roles

Flexible work from home options available.