Talent.com
Guest Service Agent
Guest Service AgentDrury Hotels • Mason, OH, US
No longer accepting applications
Guest Service Agent

Guest Service Agent

Drury Hotels • Mason, OH, US
30+ days ago
Job type
  • Full-time
Job description

Rise. Shine. Work Happy.

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What You Can Expect From Us

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonuses up to $3200 / year (we succeed together!) based on hotel results
  • Work-life-balance Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What You Will Do

Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests.

  • Assist guests in a friendly, efficient, courteous, and professional manner.
  • Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
  • Assist with breakfast and 5 : 30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
  • What We Expect Of You

    With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications.

  • Warm and friendly manner in relating to and interacting with the public
  • Demonstrated attention to detail while handling multiple tasks simultaneously
  • Familiarity with handling money, making change, and using office machines in day-to-day activities
  • Ability to speak and receive direction (written and verbal direction) in English
  • Willingness and ability to work alone as scheduled
  • Hiring Immediately!

    Create a job alert for this search

    Guest Service Agent • Mason, OH, US

    Related jobs
    Guest Services Leader

    Guest Services Leader

    Pilot Company • Mason, Ohio, USA
    Full-time
    Shift Leaders are responsible for supervising employees and general operations of the store.The ideal candidate for this position would possess excellent customer service skills to respond to the n...Show more
    Last updated: 15 days ago • Promoted
    Newport Aquarium Guest Services Team Lead - Full Time Hourly

    Newport Aquarium Guest Services Team Lead - Full Time Hourly

    Newport Aquarium • Newport, KY, United States
    Full-time
    MAJOR DUTIES AND RESPONSIBILITIES : .Perform, adhere to, and implement all Herschend Family Entertainment Core Values and Newport Aquarium Guest Services Standards, Policies, Procedures, and Safety P...Show more
    Last updated: 8 hours ago • Promoted • New!
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border Protection • Melbourne, KY, United States
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent / Night Auditor

    Front Desk Agent / Night Auditor

    Innvite Hospitality • Dayton, OH, USA
    Full-time
    Quick Apply
    Guest Check-in & Check-out.Cash Handling & Credit Card Transactions.Switchboard Operation and Telephone Etiquette.Front Office Emergency / Security Procedures. Reservations-Guest Rooms and Mee...Show more
    Last updated: 30+ days ago
    Veterinary Welcome Center Agent

    Veterinary Welcome Center Agent

    Pet Wow • Highland Heights, KY, United States
    Full-time
    Make an impact by joining our team and caring for the pets and people who love them!.Over 30,000 pet owners in the Northern Kentucky – Greater Cincinnati area trust their pet’s healthcare to PetWOW...Show more
    Last updated: 17 days ago • Promoted
    Insurance Sales Agent - Customer Service

    Insurance Sales Agent - Customer Service

    Freeway Insurance Services America, LLC • Middletown, OH, US
    Full-time
    Insurance Sales Agent - Customer Service.Location : Middletown, OH 45044, USA.Sign-On Bonus Opportunity of up to $1,000 •. Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- ...Show more
    Last updated: 30+ days ago • Promoted
    Special Events Sales Agent

    Special Events Sales Agent

    Travel + Leisure Co. • Dayton, OH, US
    Full-time
    Special Events Sales Specialist.Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun.Every day is a cha...Show more
    Last updated: 6 days ago • Promoted
    Agent - Life Insurance (JH)

    Agent - Life Insurance (JH)

    Team Nexa Insurance Solutions • Dayton, OH, US
    Full-time
    Quick Apply
    Life Insurance Agent – National Team | High Commissions | Daily Live Training | No Cost Lead System Join Team Nexa Insurance Solutions – Where Agents Come First.Are you tired of outrage...Show more
    Last updated: 16 days ago
    Insurance Agent

    Insurance Agent

    Pioneer Agency • Dayton, OH, US
    Full-time
    Quick Apply
    We are a fast-growing insurance agency dedicated to providing individuals and families with life, health, and retirement insurance solutions. We are seeking motivated individuals who are eager to bu...Show more
    Last updated: 29 days ago
    Life Insurance Sales Agent - Earn up to $2,500+ a week with Exclusive Leads!

    Life Insurance Sales Agent - Earn up to $2,500+ a week with Exclusive Leads!

    Lincoln Heritage Life Insurance Company • Springboro, Ohio, US
    Permanent
    Job DescriptionJob Description.Life Insurance Sales Agent – Earn up to $2,500+ a week with Exclusive Leads!.Read on to find out what you will need to succeed in this position, including skills, qua...Show more
    Last updated: 23 hours ago • Promoted