Site Operations Lead

More About the Role :

NGEN is the largest IT services program for the Navy. Under the Service Management Integration and Transport (SMIT) portion of NGEN the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet including cybersecurity services network operations service desk and data transport. Ultimately Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Leidos is seeking a Site Operations Lead to support a government site in Lakehurst NJ as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer troubleshooting and repairing IT devices.

The work location for this position will be at a government site and will require the ability to :

• Lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders.
• Work in confined spaces such as raised floors or communications closets; noisy environments such as data centers and operations centers; and be able to stand or sit for 8 hours at a time.
• Utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.
• Identify different colors of wires and cables; correctable vision to 20 / 20 or better so you can see objects and information displayed in schematics test equipment computer monitors and digital test equipment such as OTDR (optical time-domain reflectometer).
• Judge distance between objects to work safely on ladders and in confined spaces.
• Drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required.

What Youll Get to Do :

Manage site operations.

Plan direct and monitor operational activities of the site.

Establish relationship with internal customers and other functional managers.

Youll Bring These Qualifications :

Must be a US Citizen and possess a current DoD Secret Clearance.

HS diploma with 5 years of prior relevant experience additional related education or certifications may be considered in lieu of experience.

Valid DoD 8570 IAT Level II : Security or higher Certification.

Must demonstrate expertise in IT Enterprise Operations.

Experience with Microsoft Windows OS version 10.

Experience with HP Service Manager Remedy or similar Service / Help Desk ticket management software.

Basic network troubleshooting skills.

Excellent customer service skills.

Excellent oral and written communication skills.

These Qualifications Would be Nice to Have :

Organized and detail-oriented.

Strong leadership skills.

Self-motivated / self-directing.

Strong collaboration prioritization and adaptability skills required. Relationship building.

Ability to manage and prioritize their own work and that of their team.

Independent decision making.

Analytical thinking; thinking out of the box.

Ability to effectively communicate with all organizational levels (SME to Senior Management).

Ability to analyze problems at various levels (e.g. detail level overall organizational impact etc.).

Pay Range : $37.00 - $40.86 / hourly rate.

NGEN

At Leidos we dont want someone who fits the moldwe want someone who melts it down and builds something better. This is a role for the restless the over-caffeinated the ones who ask whats next before the dust settles on whats now.

If youre already scheming step 20 while everyone else is still debating step 2 good. Youll fit right in.

Original Posting : October 29 2025

For U.S. Positions : While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range : Pay Range -

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.

Key Skills

Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 37 - 40