Office Manager

Job Description

Job Description

INAir Aviation Services is hiring an Office Manager!

About INAir

INAir is a FAA and EASA Part-145 certified repair station with expertise in cockpit CRT displays and instrumentation. INAir is a small but growing company located in Indianapolis, INAir has a global customer base that has a positive and stable working environment and strong benefits package.

Position Summary

The Office Manager is responsible for providing management support to different INAir departments including, but not limited to, purchasing, sales, and accounting. The Office Manager will ensure efficient operations throughout the company by managing daily office operations, supporting staff, and performing administrative tasks.

Essential Duties and Responsibilities :

• Serve as the first point of contact for customers, responding to emails, phone calls, and RFQs.
• Work with inside sales in the generation and delivery of quotes.
• Manage the follow-up and approval of aged quotes.
• Follow through on purchase order negotiations or corrections with customers.
• Review customer Terms and Conditions.
• Process complete and accurate Sales Orders and RMAs.
• Coordinate with clients for invoicing and processing payments.
• Responsible for accounts receivable duties and follow up on overdue payments.
• Balance and reconcile assigned accounts.
• Post information to journals, registers, and ledgers.
• Place holds, assess discounts and late fees, and process cancellations.
• Analyze and record transactions for write-off; assemble and compile data used in the generation of financial reports and / or analysis.
• Communicate established company policies and procedures to staff, suppliers and customers, including those that require extensive interpretation.
• Assist in preparation of monthly financial reports, financial statements, and other internal reporting metrics.
• Support bookkeeping activities, including entering and reconciling accounts payable / receivable, vendor invoicing, and customer billing.
• Coordinate scheduling, meetings, and communications between departments and clients.
• Assist with HR functions such as timekeeping, onboarding, and employee documentation.
• Assist purchasing with pulling parts for orders.
• Assist purchasing by gathering components and assembling kits for technicians.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, State and Federal Regulations.
• As the Company’s success relies on the productivity of our team and adherence to customer product schedules, an essential function of this position is the ability to arrive to work on-time, and work each day, as scheduled.
• Perform other duties as assigned.

Education and Experience

INAir Aviation is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. INAir will consider reasonable accommodation to its policies for employees and applicants due to sincerely held religious belief.

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